Reviews
Rating by month
| Month | Reviews | Average | Owner replies |
|---|---|---|---|
| 2026-10 | 3 | 5.00 | 2 |
| 2026-07 | 1 | 5.00 | 1 |
| 2026-06 | 1 | 5.00 | 1 |
| 2026-05 | 4 | 5.00 | 4 |
| 2026-04 | 2 | 5.00 | 2 |
| 2026-03 | 1 | 5.00 | 1 |
| 2025-12 | 1 | 5.00 | 1 |
| 2025-11 | 1 | 2.00 | 1 |
| 2025-10 | 2 | 1.50 | 2 |
| 2025-09 | 1 | 5.00 | 1 |
| 2025-08 | 1 | 2.00 | 1 |
| 2025-06 | 4 | 5.00 | 4 |
| 2025-05 | 1 | 1.00 | 1 |
| 2025-03 | 4 | 5.00 | 4 |
| 2025-02 | 4 | 4.00 | 4 |
| 2025-01 | 1 | 5.00 | 1 |
| 2024-12 | 1 | 5.00 | 1 |
| 2024-11 | 1 | 5.00 | 1 |
| 2024-10 | 2 | 5.00 | 2 |
| 2024-09 | 1 | 5.00 | 1 |
| 2024-08 | 1 | 5.00 | 1 |
| 2024-07 | 1 | 5.00 | 1 |
| 2024-06 | 4 | 3.25 | 4 |
| 2024-05 | 10 | 5.00 | 10 |
| 2024-04 | 7 | 5.00 | 7 |
Latest reviews
Excellent work, spectacular! I'm very happy and the service was unbeatable!
I've known this flower shop for over 25 years, and I've placed countless orders. They've always responded just as they did on day one—excellent service, superb customer care, and incredibly creative. Highly recommended. Here's a picture of our latest order: some arrangements made with synthetic materials, but beautifully crafted.
Muchas gracias por estas bella palabras. Siempre es un placer el atenderte ya que para nosotros ya no eres solo un cliente, eres un amigo y agradecemos que siempre cuentes con nosotros.
I love this flower shop. It's a family business with great attention to detail and professionalism. Definitely the best arrangements in the whole area. Highly recommended!
Muchas gracias! Estamos a tu disposición!
Muchas gracias 🙏
Fabulous service very friendly even the bouquet I asked was beautiful and was very big and fresh
Thank you for all. 🙏
Persaflores stood by their product and made things right. I’ve ordered flowers from them multiple times.
Hi Josef, we’re truly sorry again for the disappointment caused here, especially for such an important occasion. We understand how frustrating it is when an order does not arrive as expected and the flowers do not arrive in the condition they should. This is not the experience we want anyone to have with Persa Flores. We’ve also reached out to you directly by email, as we would genuinely value the opportunity to make this right personally. Thank you for your feedback.
A fast and efficient service with follow-up and personalization that are much appreciated.
uchísimas gracias, Pepe.<br><br>Nos alegra mucho saber que valoraste la rapidez, el seguimiento y la personalización del pedido. Cuidar esos detalles es muy importante para nosotros.<br><br>Gracias de nuevo por confiar en Persa Flores.<br><br>Un saludo,<br>Jose
I placed an order and didn't hesitate to order again because of the beautiful and carefully crafted bouquets they make. The service was excellent too!
Mucha gracias por tus preciosas palabras. Siempre es un placer poder ayudar y hacer todo lo posible por que atender bien al cliente.
Thank you 🙏
I ordered flowers from Germany without any problems and they were delivered the next day. I used the code and they even included a free vase!
Muchísimas gracias, Paola. Nos alegra mucho saber que pudiste enviar flores desde Alemania sin problema y que llegaron al día siguiente.<br><br>Gracias también por compartir la foto y por confiar en Persa Flores.<br><br>Un saludo,<br>Jose y el equipo de Persa Flores
I ordered some flowers for friends in Northern Spain from the UK. Excellent service and kept me updated through the process, even sending me a photo of the finished bouquet. Just beautiful. Thank you 🙂
Thank you so much, Tracy. We’re really happy to hear that everything went smoothly and that you appreciated receiving the photo of the finished bouquet.<br><br>It means a lot to us when someone orders from abroad to send flowers to loved ones in Spain, and we’re grateful you trusted Persa Flores with this gift.<br><br>Best wishes,<br>Jose Persa
The best flower shop I know! Their bouquets are gorgeous and very affordable! Beautiful flowers, quality and variety, elegant presentation, and excellent customer service make them unique! Highly recommended 200,000/10
Ohhhh thank you a lot…. We appreciate this. Just do our work the best we can. Thank you 🙏
I ordered and collected an excellent bouquet of flowers for an anniversary which made my wife very happy.
Thank you 🙏 it’s help a lot. It’s wonderful that your wife like it.
Opened recently and therefore not yet a major choice
Bonjour,<br><br>Merci pour votre message. Nous pensons qu’il doit s’agir d’une confusion, car notre établissement existe depuis plus de 45 ans et possède une longue trajectoire dans la ville.<br><br>Il est possible que votre avis concerne la nouvelle boutique de fleurs qui a ouvert il y a environ un mois, mais ce n’est pas nous.<br><br>Pourriez-vous, s’il vous plaît, retirer cet avis ou le corriger, car il ne correspond pas à notre entreprise ?<br><br>Merci beaucoup de votre compréhension.<br>
This is awful. My mother turned 76. We couldn't be with her on her special day and wanted to give her a nice surprise. I ordered a bouquet from Persa Flores two days in advance and they simply didn't deliver it. I feel terrible.
Hola Mercedes,<br><br>Lamentamos lo ocurrido, pero antes de publicar una reseña negativa hubiera sido conveniente esperar nuestra respuesta para aclarar la situación. El pedido fue preparado y enviado correctamente, y el repartidor acudió al domicilio a las 12:50 h, tal y como muestra la imagen registrada que le hemos adjuntado junto an correo. Llamó al teléfono facilitado sin obtener respuesta, motivo por el cual, al ser viernes, el envío se reprogramó automáticamente para el próximo día hábil disponible.<br><br>Vivimos en una época en la que todo lo queremos aquí y ahora, sin dar tiempo a entender qué ha pasado realmente. A veces olvidamos que detrás de cada servicio hay personas trabajando con dedicación. En estos casos, lo más recomendable es avisar al destinatario para que ese día permanezca atento al timbre y al teléfono, y no salga de casa si espera una sorpresa, porque el mundo no gira alrededor de nadie y todos dependemos de muchos factores para que las cosas salgan bien.<br><br>Desde Persa Flores cumplimos con nuestro trabajo y siempre intentamos ofrecer el mejor servicio posible.<br><br>Atentamente,<br>El equipo de Persa Flores
I would love to leave a glowing review praising the quality and speed of the delivery, as well as my mother's satisfaction upon receiving the flowers, but I regret to say that my experience with this florist has been disappointing. I placed an order with scheduled delivery for my mother's birthday, and the website allowed me to select the date without clearly warning me that there might be problems due to it being a regional holiday. The system even confirmed the order was "on its way," and the only email I received indicated the same, so I assumed everything was fine.<br><br>I understand that on a weekday the delivery would have gone through without a problem, but on this occasion, given that it was a special date like October 9th—a public holiday throughout the Valencian Community—I assumed the order would be delivered anyway, since on their website—*I emphasize the main problem*—there is no clear policy regarding deliveries on regional holidays, nor are those dates blocked on the purchase calendar—a problem they assured me they need to work on—but rather they repeatedly assure that the shipment will be delivered within 24/48 hours or even the next day.<br><br>The order did not arrive on the expected day, and only after I contacted the company myself (since I hadn't received any notification of a delay) were I informed of the problem. Later, they offered me a change of address, but since I thought the order might be canceled, I didn't respond to their suggestion yesterday afternoon and we continued discussing my complaint.<br><br>Finally, the flowers were delivered this morning (late afternoon), and I was only offered a 30% refund, even though the mistake wasn't mine and the service failed to meet its purpose.<br><br>I want to make it clear that I'm not trying to defame this website or question the quality of its products, which is probably good. I simply feel that I wasn't offered a fair solution, one that was appropriate for the situation. With a different type of order, one of a higher value or heavier, this lack of communication could have caused much greater harm.
Lamentamos las molestias ocasionadas. En PersaFlores trabajamos cada día para ofrecer un servicio de calidad y entendemos su malestar por el retraso en la entrega.<br><br>En este caso, la incidencia se debió a que el 9 de octubre fue festivo en toda la Comunidad Valenciana, motivo por el cual la empresa de transporte no realizó repartos ese día. Tal como se explica en nuestra Política de Envíos y Reembolsos, cuando el destino se encuentra cerrado o es festivo, la entrega se efectúa automáticamente el siguiente día hábil, sin que ello implique derecho a reembolso.<br><br>Es importante recordar que toda esta información está disponible de forma clara en nuestra web, y si todos los clientes la revisaran antes de realizar su pedido, se evitarían muchas confusiones y la pérdida de tiempo que este tipo de incidencias conlleva tanto para ellos como para nuestro equipo.<br><br>Aun así, y pese a no estar obligados, mantuvimos contacto con usted durante toda la tarde a través del chat de nuestra página, ofreciendo alternativas y una compensación del 30 % como gesto de cortesía.<br><br>Agradecemos su comprensión y la confianza depositada en PersaFlores. 🌷
Food good, excellent service
Thank you.
I placed an order for home delivery as a birthday surprise. It was scheduled for a specific day, but the order was sent out the day before. Furthermore, the delivery service didn't even bother to find the address, as it's a dead-end street in a somewhat hidden residential area. The recipient, an elderly person, had to go pick it up at the MRW office. If I'm paying 8 euros for delivery, I at least expect them to attempt delivery and not just claim they can't find it to avoid having to search for the delivery address. As for the website and payment methods, etc., they work very well, and they offer beautiful flowers. Ideally, they should change their delivery provider for better customer satisfaction.
Hola Rocio,<br>Lamentamos mucho que la experiencia con la entrega no haya sido la esperada. Entendemos lo importante que era para usted que el pedido llegara en tiempo y forma indicada. <br><br>Hemos privado muchas compañías y MRW es la que mejor nos ha funcionado hasta el momento. Aún así tomamos muy en cuanta su experiencia y comentarios para seguir mejorando y buscar siempre la mejor satisfacción para nuestros clientes. <br><br>Le agradecemos también que valores positivamente nuestra web, métodos de pago y productos.<br><br>Un cordial saludo <br>José <br>PersaFlores
This is the first time I've ordered flowers online, and I was quite apprehensive since Persa was unfamiliar to me. But I'm so glad I trusted them. A bouquet of pink carnations, supposedly a medium size (and I say supposedly because it turned out to be enormous in my opinion 😂), cost €26 and was absolutely gorgeous. They even included the option to add a personalized note, which they placed inside a beautifully designed, computer-printed black envelope. The bouquet looked very elegant and beautiful. The only downside was the slightly expensive €8 delivery fee, but considering the condition and speed of delivery, I think it was worth it. The delivery was a bit complicated on my end because when the bouquet arrived for the person I wanted, no one was home. However, they let you change the delivery date, and it was at their door the very next day. It arrived in perfect condition and is undoubtedly a wonderful gift for someone who lives far away and whom you can't deliver yourself. Thank you so much for the excellent service and for allowing me to change the delivery date without any problems.
¡Muchísimas gracias Miriam por tu bonita reseña y tu contestación ! Nos gusta saber que tanto el ramo con la tarjeta te gustaron. Comentarios como el tuyo solo nos ayuda y anima a seguir mejorando, creciendo para s día a día ofrecer la mejor atención y servicio. <br>Un fuerte abrazo de todo el equipo de Persa
Ordered a bouquet for my mum's birthday and they even delivered it to the hotel in Arboleas where I knew she would be having lunch as an extra special surprise. They always respond very quickly to messages (available in English too if you prefer), really easy to order and pay online and most importantly the flowers were beautiful (florist's choice, large). It's refreshing to have such a genuinely helpful company so local to where my mum lives, and they are clearly very passionate about what they do. I've used them before and will definitely use them again. Thank you!
Thank you very much. We appreciate it. 🙏