Mapsby Firecrawl

Reviews

4.0
★★★★★
Latest 20 reviews
5
13
4
1
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Rating by month

MonthReviewsAverageOwner replies
2026-1122.501
2026-1033.000
2026-0955.000
2026-0864.670
2026-0712.001
2026-0653.601
2026-0525.000
2026-0444.250
2026-0315.001
2026-0275.001
2026-0143.751
2025-1244.751
2025-1124.500
2025-1054.600
2025-0915.000
2025-0834.671
2025-0743.501
2025-0615.001

Latest reviews

Mauro Sopranzi
★★★★★5 days ago
Maria Melania La Mantia
★★★★★5 days ago

Nice atmosphere, but very little attention to customer service, especially the food.<br>We made a reservation by phone, and when we arrived at the restaurant, the owner had completely forgotten about our reservation. After a few moments of waiting, they found us a comfortable little spot. Oh well, it happens. We ordered several appetizers and first courses, and they were all very good, except for the saffron risotto. It was so bitter (it was the only dish I'd ordered), that I couldn't finish my portion. Oh well, it happens, but I politely pointed it out to the owner. He was incredibly rude, laughed in my face, and discounted me, saying he'd ask the kitchen. Seeing my plate was still full, he took it away but didn't ask if I wanted anything else. He then came over to ask for dessert, pretending nothing had happened. I expected at least a response from the kitchen. Nothing. I paid for EVERYTHING, and a lot. I didn't want a discount, but at least a small apology. It can happen that a dish is not good, but I believe that this mediocrity and indifference towards a customer who has not eaten ANYTHING besides 2 breadsticks is not at all correct.

Response from the owner · 5 days ago

Gentile Maria Melania,<br>​ci teniamo a fare chiarezza su quanto accaduto oggi a pranzo.<br>​La sua prenotazione non è mai stata dimenticata: semplicemente, in quel preciso momento c'è stato un picco di ingressi simultanei e il personale si è preso qualche istante per coordinare i tavoli e far accomodare tutti al meglio.<br>​Per quanto riguarda il risotto, la percezione dei sapori può essere soggettiva – tanto che anche suo marito, assaggiandolo al tavolo insieme a noi, non ha riscontrato alcuna anomalia o amarezza nella qualità dello zafferano. Il nostro sorriso al tavolo non era affatto una presa in giro, ma il consueto approccio cordiale che riserviamo a ogni ospite nel gestire un confronto sereno. Se la portata non incontrava il suo gradimento, saremmo stati felici di sostituirla immediatamente con un'altra proposta della carta per consentirle di pranzare con soddisfazione.<br>​Riguardo al conto, i prezzi sono regolarmente esposti sui nostri menu in totale trasparenza. Ci dispiace che l'esperienza non sia stata di suo gradimento, ma respingiamo l'accusa di scortesia, avendo operato con il massimo rispetto e impegno.<br>​Cordiali saluti,<br>La Direzione

Andrea Zeri
★★★★★2 weeks ago
Carla
★★★★★3 weeks ago

It's been several years since I've been to the brasserie. The place looks great, very cute and pleasant. I have to say I've always eaten very well, but I can't say the same about last night. There were five of us, and the mixed cold cuts and cheeses were decent. I had veal with tuna sauce and Russian salad. The first course was decent, but the Russian salad was sour, you could really tell it was rancid. When I pointed it out, they simply asked if I wanted anything else. No apology, and they even charged me for it. Truly reprehensible of the place. The price was also extremely high for what we ate.

Andrea Filippini
★★★★★a month ago

Today's review: Confusion over table assignment and service. Ordered a trio of appetizers, which I'd say were good (but why trio? It was veal with tuna sauce, Russian salad, and that's it. There was literally 1/16 of a hard-boiled egg, but I hope it was just a garnish). Then there was a beetroot and Castelmagno risotto, which was very dry, probably not freshly cooked, and in any case, not worth the €20 price tag. In short, I wasn't satisfied with either the food or the bill.

Alberto Calatroni
★★★★★a month ago

Very friendly staff, melt-in-your-mouth beef carpaccio, and exceptional truffle risotto. Quiet corner with outdoor seating.

Bettina Solaris
★★★★★a month ago
Costantino Basile
★★★★★a month ago

You eat well

Xawery G.
★★★★★a month ago
Маріанна Коцелівська
★★★★★2 months ago

Delicious food, good service

Adriana Scalabrini
★★★★★2 months ago
Maja Merkevičiūtė
★★★★★2 months ago

Very good service, waitress was lovely! Risotto 10/10

Fabio Rota
★★★★★2 months ago
Francesco Albanese
★★★★★3 months ago

Beautiful place

Licia Aimo
★★★★★3 months ago

The meat was excellent quality and reasonably priced. It would be even better if it included a small side dish, which had to be ordered separately. In my case (baked potatoes), it certainly wasn't worth the €6 price tag! They weren't good at all.<br>Nothing to complain about the service: kindness, speed, and courtesy.

Aveneus Metin2.ro-Apollo
★★★★★3 months ago
Andrea Dona' Delborghi
★★★★★4 months ago

We were very disappointed. My partner and I, not wanting to eat meat, the option was only a bagna cauda as a second course. We ordered a blended garlic vegetable, the spring onion. There was no shadow at all, but only the completely old fennel stalk with a black edge. I called the waitress and asked for at least the bread and she told me we had run out of bread. 😱 conclusion: two starters, a bagna cauda, ​​a bottle of wine €130

Response from the owner · 4 months ago

Gentile Cliente,<br>la ringraziamo per aver scelto il nostro locale e per aver condiviso la sua opinione.<br>Ci dispiace che la sua esperienza non sia stata pienamente soddisfacente. Per quanto riguarda il pane, può capitare, soprattutto nelle serate di maggiore affluenza, che una fornitura termini e sia necessario attendere il successivo rifornimento. Ci scusiamo se questo le ha arrecato un disagio.<br>Desideriamo inoltre precisare che la nostra bagna cauda viene preparata seguendo una ricetta che proponiamo con successo da oltre vent'anni ed è servita in una porzione particolarmente abbondante, caratteristica molto apprezzata dalla maggior parte dei nostri clienti. Ci dispiace che, nel suo caso, non abbia incontrato il suo gradimento.<br>Per quanto riguarda i prezzi, il nostro menù li riporta in modo chiaro e trasparente, così che ogni cliente possa consultarli prima di effettuare l'ordinazione.<br>La ringraziamo ancora per la visita e per il suo feedback. Ci auguriamo di poterla accogliere nuovamente in futuro e offrirle un'esperienza più in linea con le sue aspettative.

Vale Ucci
★★★★★4 months ago

We had lunch here, the atmosphere was clean, the food was excellent, and Martina was knowledgeable, professional, and welcoming. I highly recommend it!

Jonida Xhelili
★★★★★4 months ago

Braseri is my favorite place.<br>Quality, excellent service, the place is quiet, and the meat is delicious. Everything was delicious. Congratulations guys!

Giovanni Moretti
★★★★★5 months ago

disappointing cuisine