# Reviews

Feature ID: `0x47817743a6bffd97:0xd27c1c719b29b637`

## Rating

Average 3.4/5 across the latest 20 reviews.

| Stars | Reviews |
| --- | --- |
| 5 | 10 |
| 4 | 2 |
| 3 | 0 |
| 2 | 2 |
| 1 | 6 |

The owner replied to 50% of these reviews.

## Rating by month

| Month | Reviews | Average | Owner replies |
| --- | --- | --- | --- |
| 2026-10 | 2 | 1.00 | 2 |
| 2026-09 | 1 | 1.00 | 1 |
| 2026-07 | 4 | 3.75 | 4 |
| 2026-06 | 2 | 5.00 | 2 |
| 2026-05 | 1 | 5.00 | 1 |
| 2025-11 | 2 | 2.50 | 0 |
| 2025-10 | 1 | 1.00 | 0 |
| 2025-09 | 1 | 2.00 | 0 |
| 2025-08 | 1 | 2.00 | 0 |
| 2025-07 | 1 | 5.00 | 0 |
| 2025-06 | 3 | 5.00 | 0 |
| 2025-05 | 1 | 5.00 | 0 |
| 2025-03 | 1 | 2.00 | 0 |
| 2025-02 | 1 | 5.00 | 0 |
| 2025-01 | 1 | 5.00 | 0 |
| 2024-11 | 1 | 2.00 | 0 |
| 2024-09 | 1 | 5.00 | 0 |
| 2024-08 | 3 | 2.00 | 0 |
| 2024-07 | 1 | 5.00 | 0 |
| 2024-06 | 1 | 5.00 | 0 |
| 2024-05 | 16 | 4.75 | 0 |
| 2024-04 | 1 | 4.00 | 0 |
| 2024-03 | 1 | 5.00 | 0 |
| 2024-02 | 4 | 3.00 | 0 |
| 2024-01 | 3 | 4.67 | 0 |
| 2023-12 | 1 | 1.00 | 0 |
| 2023-11 | 3 | 3.00 | 0 |
| 2023-10 | 1 | 1.00 | 0 |

## Latest reviews

### samuele santarelli: 1.0/5, a week ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2pOWE5IZGpXVFF3TTFwTk5WYzVNME0yVm1wdFVsRRAB"></a>

> Pizza as usual good, but today 25/10/2026 at 2.40pm just for saying that I was the next one to have the number the girl replied to me "let's calm down" after telling her I'm calm she replied again "it didn't seem like it" with an annoyed and rude air towards a customer...

**Owner reply (a week ago):**

> Ciao Samuele, ci dispiace leggere quanto segnali. La cortesia e l'attenzione al cliente sono per noi aspetti fondamentali e quanto descrivi non è in linea con il servizio che vogliamo offrire. Abbiamo condiviso il tuo feedback con il punto vendita per le opportune verifiche. Grazie per avercelo segnalato.

### MARCELLO BORGHETTI (Tricocare): 1.0/5, 3 weeks ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2xCelExWldiVGxyU0VkcE5WcDVTbEJKVEcxQ1YyYxAB"></a>

> Maybe you should consider that a vegan can't eat at your place! The only pizza you bother making is the red one, which you only make once in a while...

**Owner reply (3 weeks ago):**

> Ciao Marcello! Grazie per il tuo feedback.\<br\>Ci dispiace che tu non abbia trovato le opzioni che cercavi. In Alice Pizza lavoriamo per offrire una varietà di pizza al taglio che possa incontrare gusti ed esigenze diverse, includendo proposte differenti nel corso della giornata.\<br\>La disponibilità può variare anche in base ai momenti di maggiore affluenza e alla preparazione continua in pizzeria.\<br\>Ci auguriamo di rivederti presto per farti scoprire altre proposte della nostra pizza romana.

### Melissa Pellegatta: 1.0/5, 2 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT21OVVZHUjNNV0pCVTJwd1dFRkpjelEzZGtKSFpFRRAB"></a>

> The pizza is good, but every time I go, the staff is rude and seems like they're there to do you a favor. Evaluate your staff.

**Owner reply (2 months ago):**

> Ciao Melissa, ci dispiace leggere quanto segnali. La cortesia e l'attenzione al cliente sono per noi aspetti fondamentali e quanto descrivi non è in linea con il servizio che vogliamo offrire. Abbiamo condiviso il tuo feedback con il punto vendita per le opportune verifiche. Grazie per avercelo segnalato.

### Christian Ibba: 1.0/5, 3 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2kxdlZXbE1OMlpuTlRGWWJUSnhkRkIwU21VMVpGRRAB"></a>

> July 29, 2026, we arrive and the girl (the only one there) is cleaning around 6:30 PM and doesn't see us. She puts her hands in the trash cans and changes the bag. She comes back to the counter without washing her hands, sees us, moves the cleaning sprayer placed near the pizzas... she sees us... but without saying goodbye, she continues doing her thing! Annoyed, we go eat somewhere else. On our way out, we pass by the counter again and the girl is still cleaning on the other side and doesn't see the line of customers waiting... people leave without buying!!! I advise the owners to monitor the sales floor and hire people with a stronger propensity for work!! How to ruin the reputation of an excellent pizzeria!

**Owner reply (3 months ago):**

> Ciao Christian, La ringraziamo per aver condiviso la sua esperienza. Ci dispiace leggere quanto accaduto, perché l'attenzione al cliente e il rispetto delle corrette procedure igieniche sono per noi aspetti fondamentali.\<br\>Verificheremo attentamente la situazione segnalata e ci confronteremo con il personale presente quel giorno, affinché episodi di questo tipo non si ripetano. Ogni osservazione viene presa in seria considerazione perché ci aiuta a migliorare il servizio.\<br\>Ci auguriamo di poterla accogliere nuovamente in futuro e offrirle un'esperienza all'altezza della qualità che desideriamo garantire.

### Maks Žbogar: 5.0/5, 3 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2pKWFpIWk1kRUY1U0RJeFprRlJTVkl4UlVOVVQyYxAB"></a>

> Toppp pizza. You can try just a small piece of each taste and they are all so good 🙏. Thank you Alice Pizza for an amazing lunch.

**Owner reply (3 months ago):**

> Hi Maks! Thank you so much for your words 🙂\<br\>We're happy that you enjoyed our recipes and the quality of our pizzas!\<br\>We look forward to seeing you soon!

### Mirela Neacsu: 5.0/5, 3 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT21Rek9FNVBOVjlsUzI4MldsaEZPR0ptVlZsUU9YYxAB"></a>

> I have no words to praise you, well done, congratulations

**Owner reply (3 months ago):**

> Ciao Mirela! Grazie mille per la tua recensione 🙂\<br\>Siamo felici che la tua esperienza da Alice Pizza sia stata così positiva.\<br\>Ti aspettiamo presto per un'altra porzione di felicità!

### Luca Felice: 4.0/5, 3 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2paelQwZHRiMFExTkVaWlNtaHZjMXB5VVVKRVZrRRAB"></a>

> Good pizza, good service, nice atmosphere

**Owner reply (3 months ago):**

> Ciao Luca! Grazie mille per la tua recensione 🙂\<br\>Siamo felici che la tua esperienza da Alice Pizza sia stata così positiva.\<br\>Ti aspettiamo presto per un'altra porzione di felicità!

### Sogia Rossi: 5.0/5, 4 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2pkSFQwOXljM2gyU2tzelptazNlVEJVVVhka1ZtYxAB"></a>

> Excellent pizzas and workers too😍😍😍😍😍

**Owner reply (4 months ago):**

> Ciao Sogia! Grazie davvero per le tue parole 🙂\<br\>Siamo felici che tu abbia apprezzato sia le nostre pizze che il lavoro del team.\<br\>Ci impegniamo molto per mantenere la qualità che vogliamo offrire, così da rendere ogni visita una vera porzione di felicità.\<br\>Ti aspettiamo presto!

### Insetto Peloso: 5.0/5, 4 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2xaT00zSk5ibUZ0VHpKNFRWbzBlWEJEVW1GQk4wRRAB"></a>

> Excellent pizzas, fast and very kind staff, clean place… 5 stars aren't enough…

**Owner reply (4 months ago):**

> Ciao Insetto! Grazie davvero per le tue parole 🙂\<br\>Siamo felici che tu abbia apprezzato sia le nostre pizze che il lavoro del team.\<br\>Ci impegniamo molto per mantenere la qualità che vogliamo offrire, così da rendere ogni visita una vera porzione di felicità.\<br\>Ti aspettiamo presto!

### maryam Fattahi: 5.0/5, 5 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT25WeGVuUTRkSFJuTkRKWVRtWTJkbmRuV0ZaWlFsRRAB"></a>

> For little money, you can have a complete lunch.\<br\>The variety of pizzas is good and they're fresh.\<br\>The sales lady is very professional, patient, and kind.

6 photos attached.

**Owner reply (4 months ago):**

> Ciao Maryam! Grazie davvero per il tuo feedback 🙂\<br\>Ci fa molto piacere sapere che il nostro team ti abbia fatto vivere un'esperienza così positiva. Ti aspettiamo presto da Alice Pizza!

### Giuseppe Rocca: 4.0/5, 11 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2xwM1IwVkNlblJPVDJZMkxYSjFPSFJVTjFGNE5sRRAB"></a>

### Nermine: 1.0/5, 11 months ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT25SVk5DMUhZbHBtZWpjdFJVaFNZMFZmU0ZGNVRuYxAB"></a>

> Attention 09/10/25 at 2:40 PM. I'm reporting a terrible experience with one of the employees, a blonde woman with tattoos. We clearly told her that it was fine, just reheat the pizza, but she reacted very rudely: she slammed the box on the counter, rudely put the pizza inside, and threw it at us.\<br\>She yelled at us, saying that she "does what she wants" and that "no one tells her what to do."\<br\>This kind of attitude is unacceptable: customers deserve respect. If someone is nervous or frustrated, they shouldn't take it out on customers but rather receive training on how to work with the public.\<br\>I urge the manager to intervene and train the staff better, because incidents like this completely ruin the experience.

### Sharon Chiarolini: 1.0/5, a year ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT21OWFdITlhkREY2WTJZemJFdDZSbkF4YUdSVVpsRRAB"></a>

> The pizza was dry and cold, and there were also some black pieces stuck to it, I think from the oven! Avoid.

1 photo attached.

### Marco Romeo: 2.0/5, a year ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2pGMlZtWnhhREZ6ZEV4TmJTMTRjV1pDV1ZsMlVtYxAB"></a>

> It's too expensive, it's good but it's still the equivalent of the best frozen pizzas in the supermarket, so it's definitely not worth the price. They do have many flavors though.

### Bram: 2.0/5, a year ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT25Vd2JFZHNWV1p1TlVONVFuVXRTbXB2UTBsaFdrRRAB"></a>

> The pizzas were relatively expensive, and the staff didn't speak English. It was very difficult to communicate, and the pizza was burnt.

1 photo attached.

### Thomas De Tomaso: 5.0/5, a year ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2s4MVNYTm9UbmhmUW1kd2VYRm1PRzFUY0ZaYWIyYxAB"></a>

> The pizza has a very light dough and is really good. We tried various flavors and liked them all.

2 photos attached.

### Daniele Cucchi: 5.0/5, a year ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2tKS2FqbEpYMVl3YW1SRVIzSkRSUzEwVVMxeFoyYxAB"></a>

> Great Pizza!

### Carmen Mañogil: 5.0/5, a year ago
<a id="review-Ci9DQUlRQUNvZENodHljRjlvT2xkbVpUSXlkMDVaWVdwdWJEQm9ZVWR2VTBSZmNXYxAB"></a>

> Delicious pizza and fast service. Today was our third time there and we'll definitely be back. My only constructive comment is that it would be helpful to clean the tables more often.

### Luigi: 5.0/5, a year ago
<a id="review-ChZDSUhNMG9nS0VMS1EtdGIwcHBmTWRREAE"></a>

> The pizza is good when you cut it; you can taste the quality and authenticity of the ingredients while you're eating it.\<br\>Recommended if you're looking for quality and flavor.

### Robin: 5.0/5, a year ago
<a id="review-ChZDSUhNMG9nS0VLTGN3cGp3ajVuM2FnEAE"></a>

> Super delicious! We will be back 👍

3 photos attached.