Reviews
Rating by month
| Month | Reviews | Average | Owner replies |
|---|---|---|---|
| 2026-11 | 5 | 2.80 | 3 |
| 2026-10 | 5 | 4.80 | 0 |
| 2026-09 | 12 | 4.00 | 0 |
| 2026-08 | 3 | 2.67 | 0 |
| 2026-07 | 10 | 3.60 | 0 |
| 2026-06 | 4 | 4.50 | 0 |
| 2026-05 | 13 | 4.38 | 0 |
| 2026-04 | 1 | 1.00 | 0 |
| 2026-03 | 6 | 3.83 | 0 |
| 2026-02 | 1 | 5.00 | 0 |
Latest reviews
A small, well-run gourmet boutique offering a wide selection of culinary delights—both sweet and savory—that are a must-try.
A place with top-quality products and several interesting options, like their €7.90 aperitif.<br><br>The girls who work here are all very kind and cheerful.<br><br>Silvia let us try the Pumpkin and Walnut Bread, which was truly delicious; we actually bought four.<br><br>The only small flaw of this charming little place in the center of Piacenza is the slightly dated and skewed furnishings and tables.<br><br>We'll definitely be back soon.
Gentile Gianfranco, la ringraziamo sinceramente per aver condiviso la sua esperienza e per il feedback rispetto alla qualità dei nostri prodotti e alla cordialità del nostro personale.<br>Il suo parere è per inoltre prezioso per valutare futuri miglioramenti ai nostri ambienti e garantire un soggiorno sempre più confortevole.<br>La aspettiamo nuovamente per poterla accogliere nel nostro punto vendita!
Never again....to be served with grimaces and hear unpleasant words....never again
Gentile cliente, siamo spiacenti per quanto accaduto durante la sua visita. La cortesia, il rispetto e la professionalità costituiscono le fondamenta del nostro servizio, ed è per noi motivo di grande dispiacere apprendere che l'atteggiamento riscontrato non sia stato all'altezza dei nostri consueti standard. Provvederemo a verificare con la massima attenzione quanto segnalato insieme a tutto il personale.<br>Ci auguriamo di poterla accogliere nuovamente nel nostro punto vendita, con la speranza di poterle offrire una migliore esperienza.
I really liked this place at first... but the last two visits have been disappointing. Once they let me order and prepared my order, then when they were about to give me my order at the cash register they told me they didn't accept cards because the POS wasn't working, so I couldn't get my order because I didn't have cash that day (ok, it happens, no big deal). Today, however, I went in asking for a classic hot chocolate and they gave me an orange chocolate without telling me (which I don't like) because they didn't have the classic one. If I had been allergic to oranges, I probably would have died. I'm very disappointed.
Gentile Vanessa, la ringraziamo per aver condiviso la sua esperienza. Siamo molto spiacenti per quanto accaduto. Ci teniamo a sottolineare che queste modalità non rispecchiano i nostri standard di attenzione e sicurezza per la salute dei clienti. Abbiamo già fatto presente quanto da lei segnalato al nostro staff per garantire che simili errori non si ripetano. Speriamo di rivederla presto per poterle offrire una migliore esperienza.
They are really good, everything was high quality and the staff are really caring and nice
A great place to stop for a quick but delicious bite and a delicious aperitivo. Alex the Barista is one of the best bartenders (and more) I've encountered in all of Piacenza. He's kind, knowledgeable, and always smiling. If I owned the place, I'd raise his salary! Truly a deserving guy! I highly recommend him!
⭐️⭐️⭐️⭐️⭐️<br><br>A well-deserved five stars for Karol, a truly kind, helpful, and welcoming person. Her kindness is rare and deserves to be recognized and appreciated.<br><br>Unfortunately, the same cannot be said for her colleague, who often greets customers without even saying hello and seems annoyed when asked questions. This attitude definitely makes a difference in the customer experience.<br><br>Fortunately, Karol's kindness and helpfulness make up for these shortcomings. My five stars go entirely to her, because finding such polite, cheerful, and customer-focused people is truly difficult. Congratulations, Karol, keep up the good work!
Excellent place on Piacenza's main street, with a €3 spritz promo and Ottimo made well! A platter of baked goods, crispy on the outside and soft on the inside—truly compliments on the quality! After a first round, we absolutely had to order a second!
Very nice, clean, and well-organized place! The staff is kind, helpful, and always smiling. Excellent selection of products, many great deals, and a truly pleasant atmosphere. You can tell they care about their customers. If you haven't been there yet, I absolutely recommend you try it! ❤️
⭐️⭐️⭐️⭐️⭐️<br><br>A truly pleasant, well-kept, and welcoming place. One of the first things you notice upon entering is the order and cleanliness of the rooms, which contribute to a very pleasant atmosphere.<br><br>The staff is helpful, kind, and attentive to customer needs, and the service is organized to make the experience simple and pleasant even during the busiest times.<br><br>The variety of offerings is also very interesting: there are several options to choose from, along with numerous deals and promotions, making it easy to find something to suit your needs and budget.<br><br>The atmosphere is pleasant and suitable for both a quick break and a more relaxed linger. You can also sense special attention to the customer and the overall quality of the service.<br><br>A place that definitely deserves to be known and that, for its cleanliness, availability, variety, and affordability, leaves a good impression. ⭐⭐⭐⭐⭐
Very rude staff
The employee Gıusy is very good, she helped me a lot with taking my order and is very good with customers.
Everything was delicious. Truly something for everyone, and everything was well-made and delicious. The girls serving us were very nice and kind.
Nice spot to sit and have some awesome focaccia
Upon entering, you're immediately greeted by the irresistible aroma of freshly baked bread, the kind with a crispy crust, a soft crumb, and just the right amount of air bubbles that last for days.<br>-Products: Excellent variety, from naturally leavened breads made with specialty flours to focaccias and pizzas by the slice, rich in flavor and never greasy. The breakfast pastries and biscuits section is also worth a try.<br>-Quality: You can sense the passion for the art of baking and the use of select raw materials, light years away from industrial products.<br>-Service: The staff are always friendly, smiling, and ready to recommend the right loaf or to chat warmly.<br>A daily must-visit for those who still appreciate the value of good bread.
Excellent discovery, superlative cappuccino with attention to detail. Special thanks to the extremely kind and professional baristas who were able to recommend a delicious dessert that made my break perfect. I will definitely be back.