Mapsby Firecrawl

Reviews

3.8
★★★★★
Latest 20 reviews
5
7
4
8
3
1
2
1
1
3

Rating by month

MonthReviewsAverageOwner replies
2026-1114.001
2026-1093.449
2026-09124.1712
2026-08144.0014
2026-0763.836
2026-06104.5010
2026-0554.605
2026-0433.333

Latest reviews

Massimo Montanari
★★★★★a week ago

All good

Response from the owner · 6 days ago

GRAZIE MILLE MASSIMO LA SUA RECENSIONE CI FA MOLTO PIACERE

CLAUDIO TORMENA
★★★★★2 weeks ago

Delicious and tasty sandwiches, rolls, and pastries. All accompanied by alcoholic or non-alcoholic aperitifs to suit all tastes.

Response from the owner · a week ago

Grazie mille Claudio una bella pacca sulle spalle fa sempre un gran bene grazie ancora

M.R. 80
★★★★★Edited 2 weeks ago

I sometimes stop in for breakfast in the morning, and I have to say the coffee is as good as the croissants.<br><br>A spacious, bright space with welcoming staff.

Response from the owner · a month ago

Grazie mille M.R.80 speriamo di riuscire a conquistare anche la quintq stella..... cmq ancora grazie

Dario Galvani
★★★★★2 weeks ago

Unresponsive staff. It took 30 minutes to order a coffee and cappuccino with the place half-empty.

Response from the owner · 2 weeks ago

Nello scusarci... la speranza e' almeno che vi siate rilassati........

Manuel Stefe
★★★★★2 weeks ago

Absolutely not recommended. During my workday, I stopped for a quick coffee and croissant at this pastry shop (it looks fantastic from the outside). I reached the counter and went to order. The girl dressed in black (presumably the owner) gave me a dirty look. I paid €20 for a total of €3.20, and she gave me €11.80 in change. I was missing €5 in change that I never received.<br>BE CAREFUL IF YOU PAY IN CASH.<br>NOT RECOMMENDED

Response from the owner · 2 weeks ago

Buon giorno Manuel intanto ci scusiamo dell'accaduto.. sicuramente lavorando si puo' anche sbagliare, mi chiedo perche' non ha chiesto i 5 euro che mancavano?<br>Ancora ci scusiamo in qualsiasi caso e se dovesse passare ancora ovviamente le daremo i 5 euro che avanza.<br>Ancora grazie

AuroraP
★★★★★3 weeks ago

A very good pastry shop with a great variety of pastries for all tastes. The staff is young and very helpful, although service is a bit slow.

Response from the owner · 3 weeks ago

Grazie mille Aurora faremo tesoro della sua recensione per riuscire a migliorare grazie ancora

maria giovanna benci
★★★★★3 weeks ago
Response from the owner · 3 weeks ago

Grazie mille Maria Giovanna la sua recensione ci fa molto piacere

France Muraro (Fra)
★★★★★4 weeks ago

On Sunday, my mother and I wanted to buy a cake to take to lunch with my grandparents. We decided to stop at Stra. We went in, saw a cake (the last one, the three-chocolate one) in the refrigerated section, and chose it. The gentleman who served us (I think he's also the owner), while placing it in the paper, dropped it. The cake was intact, and without a word, he went to the back. He came back a few minutes later, telling us they were making another one (a coincidence). After about 5 minutes, again from the back, he brought a new one, wrapped it, and charged us. Coincidentally, the cash register wasn't working and didn't give us a receipt.<br>We were in a hurry, so we left immediately, but while we were in the car, I checked the cake and it was visibly dented on the side, a sign that it was the same cake that had fallen in the first place (because how could we make a new semifreddo in 5 minutes?).<br>I'm very disappointed by this attitude and the mockery.

Response from the owner · 3 weeks ago

Buon giorno S.ra Francesca non c'e' stata nessuna presa in giro, le torte ne abbiamo quasi sempre a disposizione in cella e basta soltanto fare gli ultimi decori.. purtroppo gli stampi che abbiamo di quel tipo di torta sono in gomma e quindi quasi sempre deformabili<br>Ci spiace molto che abbia pensato a questo, cmq la ringraziamo in <br>qualsiasi caso e speriamo di rivederla ancora.<br>Distinti saluti<br><br><br><br>

Lorenza Valentini
★★★★★Edited a month ago
Response from the owner · 4 months ago

Grazie mille Lorenza la sua recensione ci rende orgogliosi grazie ancora

Matteo Teso
★★★★★a month ago

Very good value for money<br>Dishes presented in a modern and beautiful way<br>Friendly staff

Response from the owner · a month ago

Grazie mille Matteo una bella pacca sulle spalle fa sempre un gran bene grazie ancora

Joselito Padovan
★★★★★a month ago
Response from the owner · a month ago

Grazie mille Joselito la sua recensione ci fa molto piacere grazie ancora

Vero Bianchi
★★★★★a month ago

ALLERGY ATTENTION: Don't order anything here!<br>A terrible and serious experience. This morning I ordered a soy cappuccino and a vegan brioche with berries. After I started eating it, I discovered that an employee, having run out of vegan brioches, had given me a regular one, claiming it was vegan.<br>When we explained to her that my intolerance causes health problems and even serious discomfort, her response was completely superficial and incompetent, even going so far as to ask me if I had celiac disease (proving she didn't even know the difference between gluten and lactose, and therefore what product she was selling). If anyone had been seriously allergic, they would have risked anaphylactic shock. I had to rush to the pharmacy to avoid worse problems.<br>Anyone with allergies or intolerances should stay away from this bar: there are no health protections!

Response from the owner · a month ago

Buon giorno S.ra Vero innanzitutto le facciamo le nostre scuse dell'accaduto, purtroppo (non vuole essere una scusante) il ragazzo che l'ha servita era solo al secondo giorno di lavoro e quindi ancora inesperto a certe situazioni. Bisogna aggiungere cmq che se lei ha una forte allergia al lattosio dovrebbe comunicarlo a chi la serve, perche' la richiesta delle brioches vegane sono spesso richieste da persone che hanno soltanto dei suoi ideali e niente di piu'. le ricordo anche che i nostri innumerevoli clienti conoscono benissimo la professionalita' con cui lavoriamo e ci fa male vedere persone che infangano il nostro operato con cosi' tanta cattiveria.<br>Scusi lo sfogo la ringraziamo cmq e speriamo di poterla ancora servire senza errori ma con massima cura.

armido marana
★★★★★a month ago
Response from the owner · a month ago

Grazie mille Armido la sua recensione ci fa molto piacere grazie ancora

Irena Bisenic
★★★★★a month ago
Response from the owner · a month ago

Grazie mille Irena la sua gentile recensione ci fa molto piacere ancora grazie

daniele omizzolo
★★★★★a month ago
Response from the owner · a month ago

Grazie mille Daniele una bella pacca sulla spalla fa sempre un gran bene grazie ancora

Tiziano Bordignon
★★★★★a month ago
Response from the owner · a month ago

Grazie mille Tiziano la sua recensione ci da' fiducia per migliorare sempre

Laura Beninato
★★★★★Edited a month ago

A good day starts in the morning 😀 and with Stra it becomes a wonderful day where even a croissant sweetens our day, bringing a smile accompanied by the friendliness and kindness of the staff. You can never go wrong with Stra!!! 🤗

Response from the owner · 7 years ago

Grazie infinite Laura!!!

Denis Cuman
★★★★★a month ago
Response from the owner · a month ago

Buon giorno Denis..3 stelle sono un po' pochine... probabilmente qualcosa non ha funzionato e ce ne scusiamo, grazie cmq della sua gentile recensione

Eliano Berlato
★★★★★2 months ago

Well-maintained place, good products.<br>I can only say that the staff is a bit cold in my opinion.

Response from the owner · 2 months ago

Grazie mille Eliano faremo tesoro dei suoi consigli grazie ancora

Mohamed Boufous
★★★★★2 months ago
Response from the owner · 2 months ago

Grazie mille Mohamed molto gentile grazie