Mapsby Firecrawl

Reviews

3.9
★★★★★
Latest 20 reviews
5
12
4
3
3
0
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1
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4

Rating by month

MonthReviewsAverageOwner replies
2026-1033.672
2026-09103.603
2026-08204.404
2026-07174.652
2026-06104.902

Latest reviews

Francesco Burnazzi
★★★★★a month ago

Very good food at right prices. Kind and professional service.<br>My favorites were Tartar di Cervo and White Asparagi.<br>Also, pet fríendly.

taoyikey tao
★★★★★a month ago

A very cozy restaurant with friendly and patient staff. They offer many local specialties that you can't find elsewhere, such as venison.

Response from the owner · a month ago

Thank you for your wonderful words! It fills us with pride to know that the venison and our cuisine won you over. See you soon.<br>Team Velù

Moreno
★★★★★a month ago

When passion, hospitality, and a smile are lacking in the restaurant business, it's better to focus on something else entirely. (Picking apples, olives, kiwis, etc.)<br>Good catering isn't for everyone!

Response from the owner · a month ago

Gentile Moreno, accogliamo sempre i feedback per migliorare, ma non troviamo alcun riscontro della sua visita o prenotazione presso di noi. La passione per il nostro lavoro è ciò che ci guida ogni giorno. Se si tratta di uno scambio di locale la invitiamo a correggere la recensione, altrimenti la invitiamo a contattarci in privato per fornirci dettagli precisi sulla sua presunta esperienza.

Y L
★★★★★a month ago

Food was decent, venison skewer tastes amazing, but be careful of racist servers. If you are Asian, I suggest thinking twice.<br><br>We were 4 Asian guests, including two seniors who don’t speak English or Italian. Our Italian female server Veronica was rude from the beginning. After Veronica took our order, we returned all the food menus to her but accidentally forgot to return the drinks brochure that was still in the middle of the table. When she came back to take it, she visibly showed her annoyance, said “Mamma mia!” right to our faces, and walked away.<br><br>We then waited about 30 minutes with only water, while two white guests who arrived after our ordering food were served bread with their wine. When we asked why we didn’t have bread, Veronica impatiently said “it’s coming.” One minute later, all our four main courses arrived together with the bread.<br><br>Afterwards, she went to the counter and complained about us in Italian to another server, calling us “impatient,” apparently assuming we wouldn’t understand.<br><br>We were polite and respectful to the staff the entire time, but we were not treated with the same basic respect in return. Given the clear difference in how we were treated compared with the white guests, we felt that racism played a role in our experience.

Response from the owner · a month ago

Gentile cliente,<br>sono Veronica e ci tengo a rispondere personalmente alla sua recensione.<br>Respingo categoricamente e con la massima fermezza qualsiasi accusa di razzismo. Nel nostro locale accogliamo da sempre ospiti da ogni parte del mondo con la stessa cura e dedizione. La sera della vostra visita la sala era frequentata da diversi ospiti asiatici, molti dei quali tornano regolarmente a trovarci, e nessuno si è mai sentito trattato con disparità.<br><br>Ciò che per noi è inaccettabile non è la provenienza o la lingua dei nostri clienti, ma la maleducazione.<br>L''unica cosa reale che avete riportato è che dietro al bancone ho fatto presente a un collega che stavate dimostrando poca pazienza. Tutto il resto della narrazione è stato del tutto travisato e interpretato in modo strumentale.<br><br>Rimaniamo sempre aperti alle critiche costruttive sul servizio o sulla tempistica, ma non tolleriamo in alcun modo che un momento di tensione venga additato o mascherato come un atto di discriminazione.<br><br>Cordiali saluti,<br><br>Veronica e lo staff di Velù Ristorante

chenlu zhan
★★★★★a month ago

This restaurant's suckling pig and pork knuckle are incredibly crispy and flavorful, far superior to German pork knuckles. The venison is wonderfully seasoned, and the meat itself is quite lean. The fish is just average.

Laila Rossique
★★★★★a month ago

If you have the chance to come, save yourself the trouble. The food lacks flavor, the portions are quite small, and the bread was stale. The service is the only good thing about it.

Response from the owner · a month ago

La ringraziamo per i complimenti al servizio. Tuttavia, dato che ha trovato il nostro personale di sala valido e disponibile, avrebbe potuto tranquillamente far presente le sue perplessità ai camerieri mentre era seduta al tavolo, anziché correre a scrivere una recensione cinque minuti dopo essere uscita dal ristorante.<br>Le auguriamo una buona continuazione!<br>Team Velù

Stefan Popa
★★★★★a month ago

Good food nice setting .

Radek Chobot
★★★★★a month ago
Michael Bodin
★★★★★a month ago

The restaurant serves well prepared and delicious food. The restaurant is located on a busy street going up the hill. Watch out for the bikers coming down from the hill outside the restaurant. The parking is limited to two spaces so we needed to park the car a 5 minute walk away.

João Pedro Missa
★★★★★a month ago

For two days in a row we’ve come to the restaurant between 20:30 and 20:45 (more than an hour before closing) and have been denied entry, both times we were told they didn’t have a place for us (we counted at least 3 free tables outside and 5 inside). On the second night we were told we should’ve made a reservation before lunch time (something we weren’t told on the first night we came). And we did call, but no one answered so really i don’t know what the issue was. The food smelled great, but the service was terrible, the staff was really rude both times.

Response from the owner · a month ago

Gentile Pedro,<br>I am the owner who personally welcomed and spoke with you. I understand your frustration, but tables that appear empty are often reserved for guests arriving shortly after or kept open to manage kitchen workload properly.<br><br>Without a reservation, we cannot guarantee seating without compromising service for others. We always advise booking in advance to avoid these situations. Best regards, <br>Veronica

D. Stephan
★★★★★2 months ago

The best restaurant in St. Christina<br>Great service and delicious food.

전은주
★★★★★2 months ago
Linus
★★★★★2 months ago
Francesca Del Monte
★★★★★2 months ago

Top lunch, delicious and refined food! Honorable mention for the venison tartar, special.

Yuke Maeve Deng
★★★★★2 months ago

Attracted by its google review rate but was a real disappointment - the staff forgot to bring us plates and we had to remind her twice. We ordered tagliatelle and ravioli - didn’t really have much taste… even the truffle doesn’t smell fresh

Response from the owner · 2 months ago

Thank you for your review.<br><br>On busy services when the restaurant is fully booked, service requires a little more time and patience as our kitchen prepares every order fresh.<br><br>Regarding the truffle, we use fresh summer truffle, which naturally features a very delicate, mild aroma and flavor profile compared to winter truffles. We take great pride in the quality and freshness of our ingredients.<br><br>Team Velù

Jingyi Zhang
★★★★★2 months ago

The food here is genuinely fantastic—the truffle ravioli, in particular, is delicious and incredibly creative. Would definitely recommend for anyone.<br>We stood exactly at the entrance for >5 minutes (yes, exactly where people can see and ensured not to bother/block anyone). 2 waiter/waitresses made direct eye contact and ignored us, another 1 waitress muttered a rushed "hi" which we understood since she was busy serving a table with wine and glasses in hand. And we waited even longer. We literally had to stop someone to ask for a table and were told they were "too busy." and sent us to the available outside table. Yet, after 10-20 minutes, separate groups of white diners who arrived after we were instantly welcomed and seated inside.<br>We originally asked for inside but as there was only outside table so we sat outside and were promised will be switched to inside once available. During the 40 minutes sitting outside, we had to shout out just to have someone to place our order after the 1st 20 minutes, and were moved inside after I asked again at the End of the second 20 minutes. Restaurant management can admit their hospitality is exclusively reserved for a certain demographic, or admit the flawed service, but just won't leave a combative reply as they did for non-5-star reviews. Barrier: The dishes were indeed creative and delicious, but the service was perfunctory and hypocritical. It had nothing to do with English proficiency or waiting rules; if you questioned the waiter, they would say they didn't understand what you were saying. I would have left if it weren't for the fact that we had agreed to meet there and it was too cold. Downstairs, there was a foreign friend who was doxxed and publicly criticized for giving a bad review.

Response from the owner · 2 months ago

Thank you for your compliments on our food. However, we must strongly reject the allegations made in your review. We treat all our guests with equal respect, regardless of nationality or background. Table assignments inside the restaurant are based strictly on prior reservations; guests without a reservation may experience longer wait times, especially during busy hours. Furthermore, the claim that we engage in "doxing" or sharing private customer information is completely false and defamatory. We ask for fairness and truthfulness when leaving public feedback.

Marri
★★★★★Edited 2 months ago

The chef really knows his stuff! The waiters are very kind, attentive, and thoughtful—a rare thing in the area.

Gonzalo Ruiz del Tiempo
★★★★★2 months ago
Raffaella Less
★★★★★2 months ago

The staff is young, friendly, and very professional. They offer excellent recommendations for dishes presented in an original and refined way.<br>The fried potato puff pastry with braised sauerkraut is truly delicious and light, the slow-cooked egg with truffle is mouth-watering, the onion soup is top-notch, as are the paccheri al pomodoro and maccheroni al torchio! The burgers are perfectly cooked.<br>I highly recommend stopping by. Well done!

Anna R
★★★★★2 months ago

Such delicious food. The white asparagus was exceptional. Really great flavours for everything and a slightly different menu than other places which made every food discovery a delight.<br><br>The tiramisu was particularly great!