Reviews
Rating by month
| Month | Reviews | Average | Owner replies |
|---|---|---|---|
| 2026-11 | 1 | 5.00 | 0 |
| 2026-10 | 10 | 3.70 | 0 |
| 2026-09 | 5 | 4.20 | 0 |
| 2026-08 | 12 | 4.58 | 0 |
| 2026-07 | 7 | 4.86 | 0 |
| 2026-06 | 4 | 5.00 | 0 |
| 2026-05 | 5 | 4.20 | 0 |
| 2026-04 | 3 | 4.67 | 0 |
| 2026-03 | 3 | 3.33 | 1 |
| 2026-02 | 4 | 4.25 | 0 |
| 2026-01 | 3 | 5.00 | 0 |
| 2025-12 | 3 | 4.33 | 0 |
Latest reviews
I always order pizza online for pickup.<br>- The quality of the pizza and its ingredients is excellent (for my wife and I, there's no other pizzeria in Trentola anymore).<br>- The delivery times are spot on. I order for pickup at a specific time, and as soon as I arrive, the pizza is ready in 2 minutes, regardless of the day, even Saturdays and Sundays.<br>- Friendly and helpful staff, super skilled and helpful pizza chefs.<br>The best discovery since we've lived in Trentola.
Good pizzas, staff organization could be improved, people without reservations would pass us by and seat them, and we had to wait for other tables to become free.
Terrible service. After making a reservation, we sat down. We waited about 2 and a half hours. I was annoyed and left without eating. The pizzas never arrived...<br>You can close the place for me.
A truly disappointing experience at Dorys.<br><br>I placed an order for two takeout pizzas at 8:10 PM and they weren't delivered until 9:45 PM, after over an hour and a half of waiting. When paying, I was told they didn't know how long it would be, but I think if the wait was that long, it would have been appropriate to clearly notify customers, giving them the option to decide whether or not to wait.<br><br>Making the situation even more unpleasant was the fact that delivery drivers from various platforms kept coming ahead to pick up their orders, while we customers at the pizzeria continued to wait without receiving clear information about the waiting time. It's understandable that there are orders to be handled, but I find it absurd that those waiting there aren't treated with the same care.<br><br>On top of that, the owner's attitude was truly rude and unprofessional. Even though I and others had been waiting for quite some time, she didn't even bother to apologize for the inconvenience. After about an hour of waiting, tired of the situation, I asked for my money back so I could leave, but she refused, telling me she couldn't give it back.<br><br>I understand that there can be unexpected events and delays, but fairness, transparency, and respect for customers should be paramount. It's not just a matter of waiting, but above all a lack of communication, organization, and courtesy.<br><br>A terrible experience, made worse by the owner's attitude and her wait management. I definitely won't be returning, and I don't recommend this place.
Third Saturday in a row. The first two times, after booking a day in advance, they asked us to leave because there was no room, but after insisting and waiting a bit, they finally let us sit down.<br>We hit rock bottom today. We booked at 9:00 PM, sat down, and ordered both fried food and pizzas (my wife and I). 10 minutes later, they delivered the fried food and a bottle of water<br>(probably filled from the fountain). At 10:30 PM, we complained about still waiting for the pizzas. They assured us that the next ones were ours, but in reality, more pizzas came out and were served to the tables seated well after us. At 11:00 PM, we got up, paid (€11.50) for a croquette and a frittatina, and left...<br>TERRIBLE SERVICE<br>SEE YOU NEVER AGAIN!!!
Always #1<br>Thank you
Everything perfect thanks
Excellent pizza
Table of 15, most of the pizzas were raw.<br><br>Also, the music was very loud where we were.<br><br>Furthermore, the waitresses had trouble understanding our requests; they seemed absent.
Good pizza<br>Made with passion, small but charming atmosphere<br>The owners are courteous and professional
Excellent pizza 🍕 very kind staff
A good pizzeria, excellent service, quality for the price. Parking available, easy to get to.
Excellent pizzas and fried foods