# Reviews
Feature ID: `0x132585af68dc8005:0x53acffc20d79cb6e`
## Rating
Average 3.9/5 across the latest 20 reviews.
| Stars | Reviews |
| --- | --- |
| 5 | 14 |
| 4 | 0 |
| 3 | 0 |
| 2 | 1 |
| 1 | 5 |
The owner replied to 85% of these reviews.
## Rating by month
| Month | Reviews | Average | Owner replies |
| --- | --- | --- | --- |
| 2024-12 | 2 | 3.00 | 1 |
| 2024-10 | 1 | 2.00 | 1 |
| 2024-09 | 2 | 5.00 | 0 |
| 2024-08 | 2 | 3.00 | 2 |
| 2024-07 | 2 | 3.00 | 2 |
| 2024-06 | 1 | 5.00 | 1 |
| 2024-05 | 3 | 2.33 | 3 |
| 2024-04 | 1 | 5.00 | 1 |
| 2024-03 | 3 | 5.00 | 3 |
| 2024-01 | 3 | 5.00 | 3 |
| 2023-12 | 1 | 5.00 | 1 |
| 2023-11 | 3 | 5.00 | 0 |
| 2023-10 | 4 | 4.00 | 1 |
| 2023-09 | 1 | 1.00 | 1 |
| 2023-08 | 5 | 4.20 | 1 |
| 2023-07 | 2 | 3.00 | 1 |
| 2023-06 | 8 | 4.38 | 1 |
| 2023-05 | 4 | 3.75 | 3 |
| 2023-04 | 2 | 3.00 | 2 |
| 2023-02 | 5 | 4.20 | 2 |
| 2023-01 | 5 | 3.40 | 2 |
## Latest reviews
### David ####: 1.0/5, a year ago
> Surreal. We placed our home delivery order on Just Eat at 6:30 PM and were estimated to be delivered at 8:05 PM. At 8:45 PM, still having received nothing, we called and were told they hadn't prepared our order because they thought it was a prank (???). They prepared it quickly, and the delivery arrived at 9:30 PM. The delivery guys didn't have any change (€10, not €40), forcing us to rush back and scrape together the exact amount. But the best part was when we opened the pizzas. Out of 11 pizzas, half were wrong. We ordered (and paid for) two Margherita pizzas with buffalo mozzarella, but there wasn't even a whiff of buffalo mozzarella. We ordered a Napoli, but they decided not to put the anchovies in. A focaccia with prosciutto arrived without ham. A chicory and guanciale pizza was transformed into a potato and sausage pizza, with the potatoes definitely undercooked. Several pizzas had a hole in the center, one of which was even "repaired" with a patch of dough. Now for the quality: we only ate part of the pizzas because we were so hungry at 9:30 PM, but they managed to make them burnt in the center with holes, but raw on the sides. Extremely salty. The supplì were, I think, the worst I've ever eaten in my life, with overcooked and mushy rice, very little tomato sauce, and traces of mozzarella. We tried to contact the restaurant again, but they didn't answer and hung up on us (!!!), clearly aware of the mess they'd handed us.\I've never seen anything like it; perhaps it's a prank or a candid camera.
4 photos attached.
**Owner reply (a year ago):**
> Ti abbiamo chiamato 30 volte e ci attaccavi, secondo te non preparo un ordine da 100 euro se non sono sicuro??? Ma che problemi hai a capire??? Forse perché in zona siamo temuti e ci fanno anche un sacco di recensioni false. In quanto alla qualità della pizza non ce discussione l' impasto che hai mangiato ha più di una settimana di lievitazione è normale che magari non sia tonda perfetta, ma è una nuvola, se avessi risposto al.telefono invece di attaccare avresti mangiato all ora che volevi te, se non siete capaci di usare justeat chiamatele le pizzerie invece di dare commissioni a queste applicazioni, e vedrete che avrete anche un servizio migliore
### Nsfhf fyltncn: 5.0/5, a year ago
> The best
### Alessandro T: 2.0/5, Edited 2 years ago
> The reviews do not require the period in which the food is consumed, you must accept criticism and always try to improve, the posts are not false or given randomly, but are based on your own experiences.
**Owner reply (2 years ago):**
> Ma se eravamo chiusi per riposo?? Per diventare local guide fai recensioni a caso a tutti??
### andrea balzerani: 5.0/5, 2 years ago
> The pizza was delicious, it lived up to expectations! Well done guys, keep it up!
### Elena Proietti: 5.0/5, 2 years ago
> The best pizza in Genzano, congratulations!
### sasa sasa: 5.0/5, 2 years ago
> I had the opportunity to visit this pizzeria for an important event. I ordered three pizza slices with assorted flavors and 10 supplì. The pizza was simply wonderful. The dough was very easy to digest and cooked precisely thanks to the professionalism of the pizza chef. The toppings were top-quality. The staff was kind and professional. The supplì were traditional Roman, with stringy mozzarella. I should point out that everything was delivered to my home, and yet it all tasted as if it had been freshly baked. The prices are reasonable. Thank you very much.
**Owner reply (2 years ago):**
> Ti ringraziamo sei molto gentile a presto
### Luca Lombardo: 1.0/5, Edited 2 years ago
> You make yourself laugh
**Owner reply (2 years ago):**
> Fai ride
### Valentino v.n.d: 1.0/5, Edited 2 years ago
> Terrible experience.\I ordered through JustEat for 7:45 PM, and it confirmed my order for 8:15 PM. At 8:10 PM, I was contacted by an operator who told me that due to a "technical issue," I'd receive my order at 9:00 PM. I waited until 9:20 PM, receiving no notification, and then called JustEat support. While I was on the phone with the operator, my order was canceled by the restaurant. I wasted my time and my dinner, and they lost a customer. If you're not capable of managing orders, it's best to leave it alone, or at least notify them and cancel the order immediately, rather than make a customer wait for almost two hours without giving them the chance to make other arrangements. Terrible.\\In response to the restaurant owner, I haven't had any contact with you, only with JustEat support. So the story about picking up the pizza from you is a lie, and I wouldn't have come anyway. It would have been appropriate to make a mea culpa and apologize, but your response, which also contains a falsehood, identifies you for what you are.
**Owner reply (2 years ago):**
> Un nostro rider se ne andato dopo un incidente e dopo anche la nostra macchina ha subito un guasto, ti abbiamo detto di venire te a prendere le pizze che non ci fosse stato nessun problema e non sei venuto altro non potevamo fare ci dispiace \
### TT TT: 5.0/5, 2 years ago
> Traditional oven, simply delicious.
**Owner reply (2 years ago):**
> Thanks
### Marco MisterIcs Marchetti: 5.0/5, 2 years ago
> The pizza is delicious. You can taste the quality of the ingredients, and the menu is varied and well-chosen. The pizza is slightly smaller than average, but it's worth it. It's light and easy to digest, making you want to eat a couple.\The fried food section is also excellent, with supplì that are truly impressive (and they're still among the few that make them for €1 each), and pacchero carbonaro that's innovative yet delicious.\The owner and staff are very kind and friendly.\There's only a handful of seats on site (about 15), but for a quick pizza, they're plenty.
**Owner reply (2 years ago):**
> Grazie a clienti come lei che proviamo sempre a migliorare e a dare il meglio ai nostri clienti. A presto don giancà
### Silvia Fortini: 1.0/5, 2 years ago
> Most of the pizza he gave me was moldy
**Owner reply (Edited 2 years ago):**
> Signora ma cosa ha scritto? Adesso per questa bella recensione falsa riceverà un bella lettera dal mio avvocato,la coerelo.
### Girandoeprovando: 5.0/5, 2 years ago
> Super good pizza ordered, #1 fan of Ciro's pizza 🫶🏼
**Owner reply (2 years ago):**
> Grazie carissimo a presto
### Mara Noveni: 1.0/5, 2 years ago
> Remembering a delicious Neapolitan pizza we'd eaten there a while back, we decided to order pizzas for home delivery. I should start by saying that before placing the order, I asked over the phone if they still made a Neapolitan pizza. After receiving confirmation, I proceeded to order a Margherita pizza with double mozzarella and a red pizza with anchovies. Knowing that a red pizza without mozzarella tends to dry out, I asked for more tomato sauce. Well, they were very kind, nothing to complain about, even the girl who came to deliver was very kind... But as for the pizza, we're not quite there... There's nothing Neapolitan about it, it's a very thin pizza that here they call "pizza romana"... So thin, that, alas, my husband's without mozzarella was charred in several places and therefore inedible, and went straight to the bin... My pizza was decent because the mozzarella kept it soft, but still too low for our tastes... Let's draw a veil over the rising process, having had pizza on our stomachs all night... I'm sorry because they're good people and because the pizza used to be good a while ago, but we won't be going back...
**Owner reply (2 years ago):**
> Me lo ricordo il suo ordine non mi pare proprio che la pizza sia sottile ha un po di bordo e fina al centro è un mix tra la napoletana e la romana,nessuno ha mai detto che è come la napoletana,abbiamo tanti clienti di napoli e sono nostri fedelissimi per la nostra pizza,un mese o poco più venne da noi un cliente di napoli in gita a Roma e ci fece una recensione bellissima per la nostra pizza. Comunque se ha avuto mal di pancia per la nostra pizza cosa che non può esistere il nostro impasto ha minimo 48ore di lievitazione controlli meglio che ha mangiato a pranzo, in quanto bruciacchiata penso sia normale se prende una pizza rossa con solo le alici noi abbiamo un menù studiato e ragionato se cambiate il menù è a vostro rischio.
### Raimondo Picardi: 5.0/5, 2 years ago
> Excellent pizza, especially the round one. The owner and staff are very friendly. It's a pleasure to go there.
**Owner reply (2 years ago):**
> Grazie caro a presto don giancà
### Luca Attenni: 5.0/5, 2 years ago
> Good pizza and excellent supplì. I've been coming here for a few years and I have to say I've always been satisfied. The home delivery service is also worthy of praise: the staff are always courteous, polite, and smiling. My compliments, truly. 😊
**Owner reply (2 years ago):**
> Grazie caro a presto don giancà
### Francesco Barbato: 5.0/5, 2 years ago
> A little attention to service and environment
**Owner reply (2 years ago):**
> Grazie♥️
### Massimiliano Liccardo: 5.0/5, 2 years ago
> One of the best pizzas in the Castelli Romani. Just the right thickness, light, and with quality toppings.
**Owner reply (2 years ago):**
> Grazie a presto don giancà
### Mario De Rosa: 5.0/5, 2 years ago
> As a true Neapolitan, I can say I've been looking for a good pizzeria for several months.\\[FOR THOSE LIKE ME LOOKING FOR ROUND PIZZAS NOW WITHOUT RESERVING 15 HOURS IN ADVANCE\]\If you've come across this, you're in the right place. Quality products, a light, easily digestible dough. So much so that I said, "I'll have another one now."\Delicious ingredients and a variety of pizzas.\In my personal opinion, the best pizzeria in the area.\No one like them.
**Owner reply (2 years ago):**
> Grazie sei gentilissimo a presto don giancà
### Eleonora Cavaterra: 5.0/5, 2 years ago
> It's now a weekly staple, you can't resist the best pizza ever. And the best part is that, in addition to being unique in its goodness and texture, it's also highly digestible. Truly the best!!! Congratulations, you never stop eating your pizza, every time you make me dream.
**Owner reply (2 years ago):**
> Grazie ci riempe di gioia, siamo fortunati ad avere clienti come lei
### Emiliano Perruolo: 5.0/5, 2 years ago
> Found it by chance. Clean place, very polite staff. Good pizza and fried food. I'll gladly return.
**Owner reply (2 years ago):**
> Grazie di cuore