Mapsby Firecrawl

Reviews

4.2
★★★★★
Latest 20 reviews
5
14
4
2
3
0
2
1
1
3

Rating by month

MonthReviewsAverageOwner replies
2026-1053.405
2026-0944.254
2026-08264.6226
2026-07114.8211
2026-06114.6411
2024-0311.000
2024-0115.000
2023-1212.000

Latest reviews

Attila Szigeti
★★★★★a week ago

Be early if you have no reservation to get a table! We got lucky🙏<br>The chef was super friendly and explained a lot of their menus to us, we went for pizza, it was great, and we ordered for starters mini octopuses (i hope its the right term), and it was amazing!<br>Next time we go back we will try a fishy main dish too!<br>Great restaurant, highly recommend.<br>Thank you🙏

Response from the owner · a week ago

Thank y so much from all the staff. Looking forward to see you again

Alessandra Verboso
★★★★★2 weeks ago

I frequent this place very often with my friends, and it has become our undisputed go-to. Finding a place that flawlessly combines both the spirit of a pizzeria and a restaurant is rare, but here they manage it with flying colors!<br>The pizza is simply extraordinary, shallow, fragrant yet incredibly soft and digestible. The dough is perfect, and the toppings are always top-notch: the pizza chef is truly talented!<br>The real surprise (and certainty) is the cuisine.<br>Every dish has that genuine and authentic flavor that makes you feel right at home, prepared with love by the fantastic chef! The flavors are exquisite, balanced, and full of passion. You can taste the study, dedication, and care that goes into every recipe from the first bite.<br>Even though we've been here several times on weekends (when the place is packed) and very busy, the staff has always been super fast, impeccable, and incredibly welcoming.<br>Smiles, organization, and maximum customer attention from the first to the last minute.

Response from the owner · 2 weeks ago

Grazie mille Alessandra da parte di tutto lo staff

Giacoma Belfiore
★★★★★2 weeks ago

I returned to this place just two weeks after my last visit, hoping to find the same spectacular pizza I'd enjoyed back then. Unfortunately, the reality was completely different.<br>The pizza served this time wasn't good at all, so much so that I was forced to have it remade. Despite this, the result was unchanged: the quality is light years away from the old standards. Considering the decidedly high final bill, I would have expected a completely different level of customer service.<br>Something in the pizzeria must have changed in a very short time (ingredients, dough, or oven management). It's truly a shame to see such a rapid decline in quality, especially considering the high prices.<br>I came to eat at your place last Friday. I wrote a review today because I had problems with my phone. I'm the lady who had the pizza remade. The boss's pizza cost €20...

Response from the owner · 2 weeks ago

Recensione assolutamente falsa, provvederò a denunciare non solo chi l’ha scritta, ma soprattutto chi abbiamo dovuto licenziare per negligenza, poca professionalità, incompetenza e gravi inadempienze sul posto di lavoro, e che ci aveva promesso vendetta ed oggi prova in tutti i modi a denigrare i suoi colleghi, il proprietario e tutta l’attività!!! <br>Ho provveduto ad inoltrare denuncia alla polizia postale <br>Vergogna Vergogna e Vergogna !!

Antonino Galletta
★★★★★3 weeks ago

Professionalism and respect for the customer: absolutely zero!<br><br>We ordered at 4:00 PM for a quiet dinner on a Saturday night and found our order canceled at 8:50 PM, a full five minutes after the scheduled delivery time! What do you think we should be eating at this hour?<br><br>This kind of behavior is unacceptable and demonstrates a complete lack of respect for customers. If you can't guarantee service, at least be frank and give us advance notice!<br><br>As far as we're concerned, you've lost customers. We'll never use you again. Professionalism and respect: absolutely zero!

Response from the owner · 3 weeks ago

Caro sig Antonino, come forse non saprà, come quasi tutte le pizzerie e ristoranti della città. non gestiamo noi gli ordini online che sono gestiti dalle piattaforme di consegna a domicilio e purtroppo può capitare che, soprattutto il sabato sera, i riders o le piattaforme annullino per varie ragioni gli ordini <br>Onestamente non capisco dove sarebbe la mancanza di serietà o professionalità da parte nostra, che abbiamo l’interesse a vendere ergo non ad annullare gli ordini. <br>La sua recensione non solo è fuori luogo ma soprattutto inviata ad un soggetto danneggiato come e più di lei <br>Avrebbe potuto usare il suo tempo e lamentarsi direttamente con la piattaforma cui aveva fatto l’ordine !!! <br>Grazie <br>

Emanuele Amoroso
★★★★★a month ago

I had a great time, the staff were knowledgeable and the products were refined, highly recommended.

Response from the owner · a month ago

Grazie mille Emanuele, da parte di tutto lo staff

Alessandro Margiotti
★★★★★a month ago

Overall, a fairly negative experience. Communication issues with the guy who slowly took orders. The pizzas were too large for the plates, making them difficult to cut; they were also excessively thin and runny, so much so that we couldn't even move them around on the plate. The pizzas arrived quite late and were already cold at the table, despite the restaurant being half-empty. Excessive prices: a baby pizza without toppings was €9; a pasta dish with tomato sauce was €12; a small portion of fries was €6; and a small mixed salad was €12. For these specific dishes, the price cannot and should not be justified by the supposed quality of the ingredients. Furthermore, no large bottles, so, for example, 3 liters of Coke would cost you €30. Cold cans were sold out by mid-evening. Cutlery and glasses were placed directly on the table without placemats or napkins, raising concerns about hygiene. The sizes of the draft beers are also misleading: the small one is usually 33cl, while the medium one is 66cl or 50cl; at Gambero, the small one is 20cl (5 euros) and the medium one is 33cl (8 euros)! We even had to have two glasses exchanged because they were dirty. At the end of the evening, the 50 cents on a €340 bill could have been discounted. In conclusion, the place is nice and the owner is courteous, and the pizzas were good for almost everyone, but unfortunately, in my opinion, they aren't enough to reach a passing grade. This review represents only my opinion and is based on my personal experience at the pizzeria, which I certainly don't recommend and don't plan on returning to.<br>Edit for the owner.<br>I appreciate your polite response, a quality I had noticed in you and highlighted in my review: differences of opinion can exist even within the confines of civil interaction. I, in turn, address your observations. Regarding Coca-Cola bottles, it's understandable not to have them when you're operating as a restaurant, but I think they're necessary when you serve pizza, especially considering the size of the tables. As I've said before, the quality of the chips or frozen mixed fries isn't enough to justify a price that's about double that of other restaurants in the area; in fact, I didn't object to the pizza prices, which are well above average anyway. I disagree, however, with regards to hygiene and table linens, especially since your restaurant is outdoors in the summer in an area where, unfortunately, cockroaches and mice sometimes roam; placing the cutlery in a paper bag would, in my opinion, create a better overall impression and provide greater peace of mind for customers. Given that you can't please everyone, I also believe you have to be able to accept criticism, especially with a view to improving yourself and attracting customers back in the future; it takes the right balance to avoid the risk of finding yourself with a half-empty restaurant on a Sunday evening.

Response from the owner · a month ago

Buonasera Alessandro, apprezzo molto la sua educata recensione e mi spiace che non si sia trovato bene con noi. Le recensioni negative servono sicuramente a migliorare quando e dove ce ne fosse bisogno. <br>Mi permetta però solo di fare alcune precisazioni su le sue affermazioni inesatte<br><br>- In merito alle birre le distinzioni nella maggioranza dei localI e di 200cl per la piccola 400cl per la media, esattamente la quantità dei nostri bicchieri. <br>- La coca cola la serviamo solo in lattina o bottiglia di vetro, come la maggioranza delle pizzerie ristoranti e le bottiglie di plastica da litro e mezzo o più le potrà trovare nelle rosticcerie o in. tipologie di locali diversi. <br>- il nostro locale proprio per questioni igieniche non utilizza <br>Tovagliato o salviette di carta oppure similari, e come prevedono le normative di HCCP, i nostri camerieri provvedono a sanificare ogni nuovo cliente le superfici e le sedie <br>- Le dimensioni dei nostri fritti in generale sono per minimo 2 persone, ed i nostri mix fritti solitamente vanno benissimo anche per 4 persone, e ritengo che i prezzi siano adeguati a quantità e qualità ( per altro in linea con i prezzi medi di altri locali che però servono prodotti di qualità assolutamente differenti ) <br>Ad essere sincero avrei anche da dissentire su altre cose, ma per natura ed educazione non mi permetterei mai di giudicare il gusto personale di un cliente, anche perché non pretendiamo di essere perfetti nè che le nostre pizze debbano piacere per forza a tutti<br>Spero di essere stato abbastanza esaustivo<br>Grazie <br>Fabrizio <br>

Hedy Benlatreche
★★★★★a month ago
Response from the owner · a month ago

Grazie mille da parte di tutto lo staff

Gabriel Viscuso
★★★★★a month ago

The staff is friendly and helpful. The food is delicious and high-quality.

Response from the owner · a month ago

Grazie Mille Gabriel da parte di tutto lo staff

Rossana Subba
★★★★★Edited 2 months ago

I had dinner with my husband and ate a delicious pizza. Compliments to the pizza chefs. The place is relaxing and welcoming, and even though it's outdoors, there were plenty of fans to provide some relief. All the staff were very kind. We'll be back soon.

Response from the owner · 2 months ago

Grazie mille sig Subba, da parte di tutto lo staff

Sebastiano
★★★★★2 months ago

Truly a terrible experience.<br><br>In the height of summer, with about 20 outdoor tables, there was only one fan, despite the assurances we'd received over the phone that there were several to cope with the recent heat. The situation was therefore far from comfortable.<br><br>Having a small child and a pregnant woman with us, we'd asked for a table for five with a high chair. Instead, we were assigned a table for four. When we asked to move to a larger table, which was free at the time, we were told it was for seven or eight people. Unfortunately, shortly thereafter, it was easily occupied by five people plus a high chair. A situation that, frankly, seemed like a joke.<br><br>The icing on the cake: the waiter emptied the remaining water from the bottles directly into the pot in the hedge, ending up wetting the people at the table. When we reminded him to be more careful, the response was simply that this wasn't true.<br><br>Unfortunately, between the organization, table management, and staff attitude, the experience was decidedly negative. We expected something completely different.

Response from the owner · 2 months ago

Carissimo Sebastiano. Intanto grazie per la recensione, sicuramente le ultime settimane di agosto sono state settimane molto calde cui è stato difficilissimo per tutti noi ristoratori poter affrontare al meglio le varie emergenze dovute alle temperature, considerate anche le rigidissime norme HCCP in merito all’uso di ventilatori. Detto questo nello specifico ricordo bene, avendo gestito personalmente la sua prenotazione, che eravate 4 adulti, un bimbo ed un neonato con passeggino, per altro non comunicato al momento della prenotazione, che ci ha costretti a potervi assegnare solo un tavolo dove poter aver lo spazio per poter mettere il passeggino accanto al tavolo. Il tavolo nelle vicinanze di quello assegnatovi, era si delle stesse dimensioni, però essendo più centrale nella sala, non permetteva la possibilità di avere un passeggino accanto in quanto avrebbe ostruito il passaggio degli altri clienti e dei camerieri. <br>Caro Sebastiano purtroppo il nostro lavoro non è semplice perché tutto incentrato sulla soddisfazione del cliente, da quando arriva fino a quando va via, e mi creda, ce la mettiamo tutta! Però, mi permetta di dire, che il cliente da parte sua dovrebbe avere la percezione di quanto sia importante dare tutte informazioni possibili in merito alle proprie esigenze al momento della prenotazione, al fine di poter mettere tutti noi ristoratori nelle condizioni di poterlo soddisfare al meglio. <br><br>Infine vorrei sottolineare un grevissima affermazione nella sua recensione, perché non è assolutamente vero che il nostro locale non abbia accesso per le sedie a rotelle e disabili, in quanto in possesso di regolare rampa per accesso disabili!! La invito pertanto a modificare immediatamente la sua affermazione in quanto falsa ergo lesiva, ingannevole, e che danneggia la nostra immagine e la nostra attività commerciale , legalmente economicamente e moralmente

Gennaro Giovannelli
★★★★★2 months ago

Good restaurant with excellent food and slightly expensive prices.

Response from the owner · 2 months ago

Grazie mille Gennaro per la recensione e precisazione. Come scelta aziendale proponiamo solo prodotti di altissima qualità, con costi più elevati. Da qui forse qualche piatto potrebbe sembrare più caro rispetto a quelli proposti da altri ristoranti, ma si tratta di piatti simili con prodotti molto diversi. Noi preferiamo continuare su questa strada anche a rischio di sembrare più cari, anche se di fatto non lo siamo affatto <br>Speriamo di rivederla presto.<br>Grazie da parte di tutto lo staff

Giovanni Gallo
★★★★★2 months ago

Very nice place, we ate very good pizza, the pizza chefs are really rigorous in making masterpieces, excellent staff, we will return again

Response from the owner · 2 months ago

Grazie mille Giovanni

Samuele Zaccone
★★★★★2 months ago

Beautiful setting and amazing pizza.

Response from the owner · 2 months ago

Grazie mille Samuele, da parte di tutto lo staff

Mimma Molino
★★★★★2 months ago
Response from the owner · 2 months ago

Grazie Mimma, da parte di tutto lo staff. Speriamo di rivederla presto e magari questa volta ci troverà migliorati ergo ci gratificherà con 5 stelle invece che con 4 <br>L’aspettiamo presto

Ivana Vita
★★★★★2 months ago

Exceptional food, zero waiting, well-kept environment and welcoming staff

Response from the owner · 2 months ago

Grazie mille Ivana, da parte di tutto lo staff

Andreas Filloramo
★★★★★Edited 2 months ago

Good pizza

Response from the owner · 2 months ago

Grazie mille Andreas, da parte di tutto lo staff

Pasquale Castriciano
★★★★★2 months ago

Excellent experience, short wait, and friendly and helpful staff. We were immediately greeted and seated, even without a reservation. Our order arrived promptly, despite the late hour. Very high quality and prices commensurate with the quality of our meal. The atmosphere was neat and clean, highly recommended.

Response from the owner · 2 months ago

Grazie mille Pasquale, da parte di tutto lo staff

Marika Molino
★★★★★2 months ago

Really good pizza, especially for the combination of ingredients: creamed zucchini, fiordilatte, crispy speck, semi-dried cherry tomatoes, and ricotta create a lovely contrast between savory, creamy, and fresh. The dough is well-cooked, with a thick crust and a slightly crispy outside. A rich pizza without being too heavy. A thumbs up, I'll be back!

Response from the owner · 2 months ago

Grazie mille Marika, da parte di tutto lo staff

Giuseppa Irrera
★★★★★2 months ago

Really good pizza. I will definitely be back soon.

Response from the owner · 2 months ago

Grazie mille sig.ra Irrera

Federica Picchi
★★★★★2 months ago

I went to Il Gambero last night and was really satisfied!<br>Excellent pizza, with a light and easily digestible dough. I tried the Parmigiana, with fried eggplant and parmesan cream: truly exceptional, rich in flavor and a perfect combination.<br>Highly recommended!

Response from the owner · 2 months ago

Grazie mille Federica da parte di tutto lo staff