Reviews
Rating by month
| Month | Reviews | Average | Owner replies |
|---|---|---|---|
| 2026-11 | 2 | 4.50 | 0 |
| 2026-10 | 6 | 3.50 | 0 |
| 2026-09 | 6 | 3.50 | 0 |
| 2026-08 | 17 | 3.59 | 0 |
| 2026-07 | 13 | 4.08 | 0 |
| 2026-06 | 8 | 3.13 | 0 |
| 2026-05 | 2 | 4.50 | 0 |
| 2026-04 | 1 | 4.00 | 0 |
| 2026-03 | 1 | 5.00 | 0 |
| 2026-02 | 1 | 3.00 | 0 |
| 2026-01 | 3 | 3.67 | 0 |
Latest reviews
A huge disappointment.Cannot understand how this got a 4 star rating! Actual Vs website was a huge disparity. The hotel is advertised with amenities which were all closed Inc the restaurants for lunch or dinner. The rooms were poorly maintained with wiring and plumbing coming apart. Steps were broken by the lifts. The hotel in the pictures is a far cry from the shabby crumbling infrastructure. It is miles from Taormina and everything was closed within walking distance of the hotel. The only plus to allow a 1 star review was the proximity to the beach.I will try and post pictures of the actual hotel to this review if possible.
4-star hotel? I stayed with a group. Disappointing food, inability to accommodate a simple request (I wanted a simple green salad), and the response was "we don't have it." The exterior was run-down, the staff was "aloof," and the cleanliness was barely adequate. These are places that cater to large groups and play on savings. No thanks!
We spent two nights here; the hotel was really good :)<br>The room with a jacuzzi was a nice idea, but it lacked a regular bathroom and shower. The jacuzzi itself wasn't very powerful either; it was more of a bathtub with a gentle hydromassage effect. The mattress in the room was very comfortable; we haven't had such a good night's sleep in a long time!<br>The price for the room was quite high; we opted for the breakfast option, which was delicious and basic. The view from the window was beautiful, perfect for watching the sunrise.<br>Considering the relatively high price for the whole thing, the cherry on the cake was the €1.50 charge for a bottle of water in the room fridge.
We chose the Main Palace Hotel for our wedding reception and couldn't have been more pleased. From the owner, Mrs. Santina, to the maître d', Mr. Alessio, to the entire staff, we found wonderful, helpful, and attentive people who helped make such an important day special for us.<br><br>The room was simply stunning, and everything was meticulously planned. The dinner was delicious, and we received countless compliments from our guests.<br><br>A special thank you to Santina, Alessio, and the entire staff for their professionalism, helpfulness, and warmth. We are truly happy we chose the Main Palace Hotel for our wedding!
Excellent hotel, ideal location
The last vestige of what must have been the gamble of some foolish investor who thought he could build a luxury hotel in the middle of nowhere.<br><br>The location isn't too bad if you have a car and don't mind spending 45 minutes a day getting to any decent, civilized place. The rooms themselves aren't bad either, although be warned: if you book without looking carefully, they'll pull a fast one on you and give you a view of a completely ruined, dilapidated neighborhood, transporting you back to the days when buildings were constructed without architects or urban planning.<br><br>We asked to change rooms and they wanted to charge us an extra €20! The first hotel I've ever seen that in. The worst part is that the other rooms were probably empty, because we didn't see a single soul in the entire hotel in the middle of September.<br><br>The service is terrible, although I can't say if they're just being forced to do anything. We told them it was our honeymoon and they only gave us one towel in the room. Sharing is caring. We asked for an extra towel and they didn't give it to us; they must be expensive. We did, however, take a bottle of water from the fridge, and they tried to charge us for that, although in the end they didn't, I think because they were too embarrassed.<br><br>There's no shower gel, no shampoo either—superfluous things in a hotel that pretends to be luxurious but doesn't even live up to the standards of an Ibis. But hey, you can always swim in the pool, if you even make it to Rocalumbera, a.k.a. the hellhole, after sightseeing before 5:00 PM on your vacation. Don't even think about using the rooftop bar; it's completely closed.<br><br>Finally, breakfast isn't included, but if you want, they have a buffet breakfast for €10 per person. It's instant coffee, chewy bread, and blasting thumping music. The biggest flops in Italian pop music to start the day in a good mood. I don't think I've ever had a worse-tasting coffee in my life; it was practically basalt from Mount Etna in a cup.<br><br>The price is reasonable, but don't expect the luxury the Booking.com photos make it seem. It's just a place to go, sleep, and go out.<br><br>All the problems stem from the partners/investors. Don't be stingy; invest a little more to cover basic services and do some good promotion for the hotel to increase revenue.
A slightly dated hotel with a wonderful location on the sea! Our room had a beautiful hydromassage shower behind the bed! It also has a balcony overlooking the sea! We had a good time, even though the town offers very few amenities. We found the cleaning to be problematic! Lack of attention. The welcome was cold, without much explanation. The pool closing at 6:00 PM is absurd! I would recommend reviewing the opening hours! Especially in the height of summer!
I stayed for a week in August at the Main Palace Hotel: a delightful experience! The hotel, in addition to its central location, just steps from the beach, offers comfortable and clean rooms; the staff (from the reception to the breakfast room to the housekeeping) is very friendly and helpful.<br>The restaurant is meticulously maintained, and the breakfast is varied and excellent; the waitresses are also warmly welcoming.<br>The pool, clean and equipped with lounge chairs and umbrellas, is an added bonus to the entire property.<br>Considering the small, quiet town of Roccalumera, the Main Palace Hotel is a great attraction. Highly recommended!
Fantastic experience!<br>I really want to leave this review because we had a wonderful time in every way. From the moment we arrived, we were greeted by incredibly kind, smiling staff, always available to assist with any needs. They made us feel pampered and comfortable throughout our stay.<br>The rooms are spacious, welcoming, very clean, and meticulously maintained. The extremely comfortable bed allowed us to rest perfectly.<br>Breakfast was a pleasant surprise: rich, varied, and plentiful, with plenty to suit all tastes. The breakfast room was also always impeccable, and the staff was extremely attentive and helpful.<br>Another highlight was definitely the wellness center. We chose the 90-minute program and it was a wonderful experience. The program is comprehensive, relaxing, and well-organized, with a Turkish bath, sauna, emotional shower, and many other relaxation stations. Special thanks to the woman who accompanied us throughout the experience; she was always kind, professional, and helpful.<br>We also really appreciated the hotel's willingness to let us use the pool after check-out, a gesture we truly appreciated.<br>We recommend this hotel to anyone looking for a few days of relaxation and well-being. We had a truly wonderful time and will definitely be back!<br>.
⭐️⭐️☆☆☆<br><br>Honestly, for a 4-star hotel, I expected much more.<br><br>We had specifically booked a room with a hot tub, but in the first room, the tub was visibly rusty. After reporting it, they kindly changed our room.<br><br>Unfortunately, in the second room, once the tub was filled, the room completely flooded. We were told a technician would come, but the problem evidently wasn't resolved because, when we tried to fill it again, the room flooded again.<br><br>Considering the hotel's category and the service booked, I would have expected greater care, maintenance, and attention to detail. It's a shame, because with a few more measures, the experience could have been much better.
Strategic location, close to the highway and a beautiful sea view. Otherwise good but some things could be improved.
