Reviews
Rating by month
| Month | Reviews | Average | Owner replies |
|---|---|---|---|
| 2026-11 | 3 | 3.67 | 1 |
| 2026-10 | 6 | 3.50 | 4 |
| 2026-09 | 2 | 1.00 | 1 |
| 2026-08 | 2 | 5.00 | 2 |
| 2026-07 | 3 | 4.00 | 2 |
| 2026-06 | 1 | 5.00 | 1 |
| 2026-05 | 8 | 4.50 | 6 |
| 2026-04 | 5 | 5.00 | 1 |
| 2026-03 | 9 | 4.33 | 5 |
| 2026-02 | 4 | 5.00 | 3 |
| 2026-01 | 4 | 4.00 | 1 |
| 2025-12 | 3 | 4.33 | 0 |
| 2025-11 | 4 | 1.75 | 1 |
| 2025-10 | 6 | 3.50 | 0 |
Latest reviews
We enjoyed amazing unique cuisine local to the region. Highlights were the fresh black truffled shaved on soft egg and the "trust us local pasta" that included a completely unique type of flat porous pasta more like a pancake with 3 different toppings, it was delicious. But the best part was the energy given by our waitress Natazia (sp ?) Her level of joy was unmatched in any place I've ever gone, what an amazing afternoon lunch experience! Highly recommended!
Thank you for such a lovely review! We’re delighted you enjoyed discovering our regional cuisine, from the soft egg with fresh black truffle to the “trust us” pasta. Sharing these local flavours is a pleasure, especially with guests as curious as you.<br><br>Your words about our waitress made us smile. We’ll be very happy to pass them on—knowing her warmth and joy made your lunch so memorable means a lot.<br><br>We hope to welcome you back to Il Mercante on your next visit to Pisa!
It's become my favorite place for aperitivo in Pisa. They make a delicious vegan aperitivo at a reasonable price (15 euros with a drink). The staff is very friendly, and so is the place.<br>I'll definitely be back for dinner!
Essere diventati il tuo posto preferito per l’aperitivo a Pisa ci fa davvero piacere! Siamo contenti che tu abbia apprezzato la nostra proposta vegana e che ti sia trovata bene con noi. Ti aspettiamo volentieri anche a cena: abbiamo ancora tante cose da farti assaggiare! 😊
I was quite disappointed with this restaurant, despite its highly recommended and appealing photos. We opted for the five-course tasting menu, which, as the name suggests, meant we didn't choose our dishes and it was a complete surprise. The problem was that we received very few details about the dishes when they were served, compounded by communication difficulties due to the different languages spoken. We barely knew what we were eating. As for the menu, there was far too much meat for my taste; two of the three meat-based courses were poorly prepared (meat served with the same accompaniments: pickled red onions and fried onions). The selection of premium wines was also disappointing. Nothing particularly noteworthy…
Merci d’avoir pris le temps de détailler votre expérience. Nous sommes désolés que le menu à l’aveugle et l’accord de vins premium n’aient pas été à la hauteur de vos attentes.<br><br>Un menu découverte doit laisser la surprise dans l’assiette, tout en permettant de comprendre ce que l’on déguste. Les explications font partie de cette expérience, et la barrière de la langue ne devrait pas vous en priver.<br><br>Nous prenons également en compte vos remarques sur la place de la viande, la répétition des garnitures et le manque de découverte dans les vins proposés. Ce sont des points précis qui méritent notre attention.<br><br>Merci pour ce retour, même décevant à lire, qui nous aide à comprendre ce que nous devons améliorer.
We had the 5 course taster vegan menu, amazing to try some authentic Tuscan dishes, we were so full by the end of it
Thank you! We’re delighted you enjoyed discovering Tuscan flavours through our five-course vegan menu—and that you left with a full stomach and happy memories! We’d love to welcome you back to Il Mercante.
Terrible experience<br>Mediocre food with a blind menu that's a complete rip-off. Half portions are okay, but three of the five courses are half appetizers...and on top of that, everything is a surprise, at the chef's discretion!!!<br>The worst service I've ever had. After a 2-hour wait (!!), I was told the dish I'd chosen was sold out!!<br>After another hour, no one came to ask if we'd like dessert or coffee.<br>Table and guests completely abandoned.<br>When I told the owner that it wasn't a good experience...she replied...I'm sorry!!!
Che il Blind Menu proponga piatti a sorpresa scelti dalla cucina è corretto: è precisamente la formula del percorso. La sorpresa riguarda le portate, non il significato della parola “Blind”.<br><br>Si può certamente non apprezzare la proposta, discuterne le quantità o criticarne la composizione. Definirla una “fregatura” perché funziona come dichiarato è un’altra cosa.<br><br>Le attese e la scarsa attenzione al tavolo che descrive meritano invece una critica e ci dispiacciono. Su questo prendiamo sul serio la sua osservazione.<br><br>Quanto al «mi dispiace»: davanti a un cliente che riferisce di essere stato male, ci sembrava una risposta appropriata. Evidentemente, anche quella non era di suo gusto.
Terrible experience.<br>We came to celebrate a birthday and booked two weeks in advance, so the restaurant knew we were quite a few people. Several people were coming from quite far away, so they were very disappointed.<br>We sat down at 9:00 PM, and the appetizers arrived at 10:30 PM. No one brought us water; I had to ask several times.<br>The food delivery was completely disorganized; everyone basically ate alone because one dish arrived at a time. Several dishes arrived incorrectly.<br>The vegan menu was embarrassing, and I was disappointed because several people had raved about it, and I had chosen this place specifically to accommodate different dietary needs. Five courses, one of which was literally a slice of bread with garlic and oil; when it arrived, we couldn't believe it. I could list many more things, but I'll stop here... Last but not least: the birthday boy's dessert was brought without cutlery, but by then we were at hysterical laughter levels.<br>I'd like to point out that the staff, though completely disorganized, was kind, and we were given a complimentary bottle of prosecco. But unfortunately, it still wasn't worth it. The staff was visibly struggling; we understand that problems and unforeseen circumstances can arise one evening, but they need to be communicated in advance. Above all, you can't bring bread and olive oil as a course, not even at Don Bosco. We sat down at 9:00 PM and got up around 12:30 AM, which wasn't our choice.<br><br>That said, I wouldn't rule out giving it a second chance, because there aren't many vegan options in Pisa, and I'd like to try those dishes I saw in photos but didn't even see a glimpse of last night.
Unfortunately, I felt ill an hour after dining at this restaurant, so I definitely won't be returning. It's a real shame, because the staff was very kind and helpful throughout the evening.<br><br>I'd like to respond to the owner by complimenting him on his football metaphor: it's a shame that if a goalkeeper plays poorly, a match is lost; if a restaurant works poorly, it puts people's health at risk. Rather than making jokes about your fans' illnesses, I recommend not joking about the health of your customers.
Ci dispiace sapere che si sia sentita male dopo la serata e ci auguriamo che il malessere si sia risolto rapidamente.<br><br>Prendiamo molto seriamente qualsiasi segnalazione relativa alla salute dei nostri ospiti. Allo stesso tempo, un malessere comparso circa un’ora dopo la cena non consente, da solo, di stabilirne la causa né di attribuirlo con certezza a ciò che è stato consumato nel nostro ristorante, anch’io quella sera sono stato male, ma avevo appena visto Palermo-Sampdoria e non ho ritenuto responsabile il ristorante, ma la totale assenza di un portiere di livello.<br><br>Nella stessa serata, inoltre, non abbiamo ricevuto altre segnalazioni analoghe dagli altri ospiti che hanno consumato percorsi e preparazioni comparabili.<br><br>La ringraziamo comunque per aver riconosciuto la gentilezza e la disponibilità del nostro personale e ci auguriamo che ora stia bene.
Exceptional food and very kind and professional girls/boys.
Grazie Giona! Siamo davvero felici che tu abbia apprezzato sia la cucina che l’accoglienza del nostro staff. Al Mercante cerchiamo di raccontare ogni giorno la nostra cucina di confine tosco-ligure, con piatti legati ai sapori dell’Appennino e un servizio attento ma informale.<br><br>Grazie per aver scelto Il Mercante, nel centro di Pisa. Ti aspettiamo presto per provare qualche nuovo piatto o uno dei nostri percorsi Blind!
Grazie 1000
Delicious food and friendly service! Pasta carbonara with truffle was insanely good!
Hartelijk dank voor jullie mooie woorden! Wat fijn dat jullie zo hebben genoten van de truffelcarbonara en onze vriendelijke bediening.<br><br>We hopen jullie bij een volgend bezoek aan Pisa opnieuw te mogen verwelkomen bij Il Mercante!
I ate at this restaurant for the first time some time ago: my friends and I were pleasantly surprised by the uniqueness and quality of the dishes, so much so that, almost a year later, after moving to Pisa, I remembered it and decided to return to "celebrate" my birthday.<br>As a truffle lover, I ordered a truffle-based appetizer, first course, and second course, and everything was tasty and enjoyable.<br>The woman who served us was kind and efficient, and the temperature inside the restaurant wasn't bad considering the muggy outside.
Grazie davvero per essere tornato al Mercante dopo quasi un anno e per averci scelto per festeggiare il tuo compleanno. Sapere che ti erano rimasti impressi la particolarità e la qualità dei nostri piatti ci fa molto piacere.<br><br>Da amante del tartufo, hai affrontato il menù con encomiabile disciplina: antipasto, primo e secondo. Siamo felici che ogni portata sia risultata saporita e piacevole.<br><br>Grazie anche per le parole dedicate al servizio e al comfort del locale, soprattutto considerando l’afa estiva di Pisa. Speriamo di rivederti presto al Mercante per provare nuove proposte della nostra cucina, al tartufo e non solo.
A quiet place in the heart of Pisa, with friendly and attentive service and very good food. We'll definitely be back to try other dishes.
Grazie mille per la vostra recensione! Siamo felici che abbiate apprezzato l’atmosfera tranquilla del nostro ristorante nel cuore di Pisa, il servizio e la cucina. Per noi è importante offrire un’esperienza curata, accogliente e con piatti buoni e particolari, legati alla nostra idea di cucina di confine tra Toscana e Liguria. Vi aspettiamo presto da Il Mercante per farvi provare nuove proposte del menù!
Excellent experience, good and genuine dishes
Grazie mille per la recensione! Siamo felici che abbiate vissuto un’ottima esperienza da Il Mercante a Pisa e che abbiate apprezzato i nostri piatti buoni e genuini. Lavoriamo ogni giorno per proporre una cucina curata, sincera e legata al territorio, con sapori tra Toscana e Liguria. Vi aspettiamo presto per farvi provare altre proposte del nostro menù!
We ordered two 5-course tasting menus (the classic and the truffle one) plus the wine pairing. Overall, everything was interesting and delicious. We left completely full. However, when it came to dessert, I really didn’t like those round rice balls that were included in the classic menu, so I didn't even bother trying the truffle version. As a result, there was just too much dessert; it was served as the second course, and that’s what actually filled me up. That being said, I’d still recommend visiting this place.
Thank you very much for your detailed review and for trying both our 5-course tasting menus, the Classic and the Truffle, together with the wine pairing.<br><br>We’re very happy you found the experience interesting, generous and delicious. We’re sorry that the dessert included in the Classic menu wasn’t to your taste, and we really appreciate the feedback, especially on the balance and timing of the sweet courses.<br><br>At Il Mercante in Pisa, our Blind tasting menus are designed as a journey through our Tuscan-Ligurian border cuisine, so comments like yours are genuinely useful in helping us fine-tune the experience.<br><br>Thank you again for recommending us. We hope to welcome you back in Pisa for another tasting menu, perhaps with a different finale next time.
Very good service and even better food. VERY good gluten free options and NO cross contamination. 100% recommended
Moltes gràcies per aquesta ressenya tan bonica! Ens alegra molt saber que heu apreciat l’atenció, el menjar i sobretot les nostres opcions sense gluten. A Il Mercante, al centre de Pisa, treballem amb molta cura per oferir plats bons, segurs i acollidors també per a qui necessita una cuina sense contaminació creuada. Ens fa molt feliços llegir que l’experiència ha estat 100% recomanable. Us esperem aviat!