Mapsby Firecrawl

Reviews

4.6
★★★★★
Latest 20 reviews
5
16
4
2
3
0
2
2
1
0

Rating by month

MonthReviewsAverageOwner replies
2026-1075.007
2026-0963.833
2026-08154.8015
2026-0744.754
2026-0684.638
2026-0545.004
2026-0435.003
2026-0325.002
2026-0235.003
2026-0134.673
2025-1214.001
2025-1144.753

Latest reviews

Filippo Giannini
★★★★★2 weeks ago
Response from the owner · 2 weeks ago

👍🙏🙏

Tim Danison
★★★★★2 weeks ago
Response from the owner · 2 weeks ago

🙏🙏🥰

Sandro Calza
★★★★★4 weeks ago

Welcoming and excellent food with impeccable service

Response from the owner · 4 weeks ago

🙏🙏

Evgjeni Selimaj
★★★★★a month ago

Great food and great hospitality 🌹

Response from the owner · a month ago

🙏🙏

angela anna maria genovese
★★★★★a month ago

A very pleasant surprise. A charming place with a splendid view. Both the food and the staff were truly attentive, courteous, and kind! Highly recommended.

Response from the owner · a month ago

🙏🙏🙏🤗

caterina mazza
★★★★★a month ago

Perfect evening... excellent food as always... the tartares are amazing! Fast service and a commendable view over the entire Lucca area, fantastic! I highly recommend... book a seat outside if possible.

Response from the owner · a month ago

🙏🙏

Erica Zhong
★★★★★a month ago
Response from the owner · a month ago

🙏🙏

Mario Andreucci
★★★★★a month ago
delpiero46
★★★★★a month ago
Tim Lynch
★★★★★a month ago

Absolutely wonderful experience! The food, views and service were all perfect. Giorgio and his team have created something magical here! Grazie mille!

Clarissa
★★★★★a month ago

The food was average – perfectly fine, but nothing special.<br>I believe that good service doesn’t end once you’ve paid the bill. I find the way the restaurant owner responded to the latest review by someone who dined with our group to be highly unprofessional. The review was balanced and written fairly. Even if you feel a review is unfair, it’s not right to respond with insults, especially when we, as a group, spent around 150 euros there. This has subsequently had a very negative impact on my view of your service, as I wonder whether your paying guests are spoken about in the same way in the kitchen. A good restaurant should be warm and welcoming, which your responses fail to demonstrate. What a shame.<br><br>I, too, tried the dish in question, and I didn’t like it either. My starter and main course were all right, but far from fabulous.

Response from the owner · a month ago

….buongiorno <br>Non capiamo..<br>Abbiamo soltanto chiesto spiegazioni per una valutazione ritenuta eccessiva per il riguardo che vi è stato dato..<br>E lei ora cambia decisamente opinione rispetto a quello che vi ha detto al tavolo…?<br>Ci spiace infinitamente ma non sappiamo come rimediare visto che abbiamo avuto tutti gli accorgimenti possibili <br><br><br>

Falk
★★★★★a month ago

After a long hike in the mountains, my friends and I discovered this restaurant close by. We were greeted by a very nice lady, seated promptly and she provided us with two baskets of bread which was very tasty.<br><br>Unfortunately, the tordelli lucchesi I ordered arrived undercooked and cold inside to a point where it felt like eating raw dough. This kind of diluted my experience and I decided to send the food back. The waiter offered to cook it again which I refused since my friends were almost done eating. The meal was taken off the check.<br><br>The area around the restaurant is beautiful and you have a great view. Within the restaurant it seemed like a very international crowd.

Response from the owner · Edited a month ago

Buongiorno.. non capiamo la sua valutazione , i suoi compagni di viaggio sono stati benissimo , a lei è stato chiesto se desiderava una pasta un po’ più cotta , vista la scelta personale, per il conto , non le abbiamo addebitato niente , perché allora questa valutazione…?

Michele Bassoni
★★★★★2 months ago

The restaurant is a little difficult to reach, but you will be rewarded with a charming location overlooking the entire Lucca plain. It serves traditional dishes. Try it, I'll be back.

Response from the owner · 2 months ago

🤗🤗🙏🙏

natascia concas
★★★★★2 months ago

Stupendous

Response from the owner · 2 months ago

🙏🥰

Giulia T
★★★★★2 months ago
Response from the owner · 2 months ago

🙏🙏🙏🥰

Tal Rahamim
★★★★★2 months ago
Response from the owner · a month ago

👍

Sanne Zomer
★★★★★2 months ago

We had 2 great dinners at this restaurant during our vacation. The staff were super friendly and helpful, and the ambiance was great! The food and the wines were amazing, homemade pasta and local wines! Would definitely recommend. Thanks a lot!!

Response from the owner · 2 months ago

🙏🙏🙏🤗

Fabiënne de Bever
★★★★★2 months ago

The owners are super friendly, taking their time to explain everything and answer al your questions. The food was delicious and we did come back for a second time because we loved the experience and the food so much! 10/10!

Response from the owner · 2 months ago

🙏🙏🙏🙏🤗

Roos Van Der Heijden
★★★★★2 months ago

Nice menu and very sweet staff. Beautiful view, the food was truly delicious!

Response from the owner · 2 months ago

🙏🙏🔝🥰

Andrea Petretti
★★★★★2 months ago

It's always a pleasure to dine at Osteria da Batano. The tartare is wonderful.

Response from the owner · 2 months ago

🙏🙏🙏